ECP is a market-leading SaaS software solution that enables senior living communities to better care for their residents. ECP is used in over 7,500 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products.
We're looking for an experienced product manager that is excited to make an impact at a fast-growing 85-person company. This role will report to our VP of Product.
Responsibilities
- Oversee the continued development of existing products
- Own the success of assigned projects and products (e.g., solve customer pain points and meet business objectives)
- Be an expert on the product, customer, business, market, and industry
- Analyze data and metrics to make informed product decisions
- Collaborate with product team (product, engineering, design, marketing) to execute product planning, customer discovery, product discovery, product development and product launch
- Act as an Agile Product Owner (communicate product vision, prioritize product backlog, write product requirements, participate in daily stand-ups, sprint planning and retrospectives)
- 2+ years of product management experience at a SaaS company
- A relevant degree or background (e.g., business, design, engineering, a leadership role in health/long-term care)
- Strategic and critical thinker
- Customer-centric mindset with the capability of translating that into the product development process
- Strong project management skills & attention to detail
- Excellent verbal and written communication skills
Top Skills
What We Do
ECP is a cloud-based software program for the senior living industry. The program has many unique features including electronic medication administration record (eMAR) that interfaces with pharmacies to sync med orders and reorder meds. It also has a complete care management program including integrated assessments, care plan wizard, point of care charting, alerts and reminders including emails and text messages, state mandated reports, marketing and billing.
ECP is touch screen friendly and can be used on PC, Mac, netbooks, tablet, and iPad operating systems. ECP supports thousands of communities world-wide.
ECP easily interfaces with LTC pharmacies. Resident information and medication orders are synced with the pharmacy improving communication and reducing medication administration errors. ECP is priced as a SAAS (software as a service) model reducing start-up costs for senior living communities. Users pay only for their current active occupancy level. ECP's customized settings meet the unique need of each company without custom programming. ECP allows quick creation of custom assessments and care plan libraries that automatically generate daily tasks for point of care charting.
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