Product Manager, Order Management

Posted 21 Hours Ago
5 Locations
Remote
Mid level
eCommerce • Retail
The Role
As a Product Manager, you will enhance the seller platform by aligning customer needs with business goals and improving tools for online and in-store order management.
Summary Generated by Built In

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role: 

TCGplayer's Seller Solutions team supports tens of thousands of small businesses with in-store, and online products that connect them with millions of hobbyists around the world. Our online marketplace’s massive, continuing growth is a direct result of our commitment to helping sellers build their businesses with more efficient, effective tools and processes.

An eBay company, TCGplayer is on a quest to be the most trusted trading card game (TCG) platform — connecting and empowering the hobby community. Founded by and for TCG enthusiasts, we operate a global marketplace, and create tools, technologies and solutions that help small businesses simply and profitably sell TCGs at scale.

As a Product Manager, you will leverage your experience and success to act as a thought leader and driving force for our seller platform. In this role, you’ll intersect customer needs with our business goals and align cross-departmental teams to deliver features that improve the quality of life for TCGplayer’s sellers with a focus on online and in-store order management tools for our sellers.

 
What you will accomplish: 

  • Improve the core product experience for our sellers by focusing on tools and services that enable them to grow and operate their business, including tools to help our online and in-store sellers better manage their orders.

  • Build strategies for these products that are competitive, cost-effective, and serve our domestic and international customers’ needs.

  • Determine customer needs through direct interactions, qualitative research, and statistical analysis.

  • Partner with cross-functional teams of developers, marketing, design, operations, and sales professionals to launch, optimize, and innovate on TCGplayer’s seller tools for product identification and pricing. 

  • Define and own the product vision and strategy, measuring and achieving ambitious goals, regardless of temporary setbacks.

  • Serve as subject matter expert on small business hobby and collectible sellers’ practices, operations, and paths to long-term success.

What you will bring: 

  • Demonstrated success as a product manager or similar role working with small business ecommerce tools.

  • Expertise at customer, operations, and workflow research and past examples of creating new customer value.

  • Have 4 or more  years of product management experience, including subject matter expertise in small business products and services, both within the United States and internationally.

  • Have a strong understanding of customer onboarding and retention strategies in an international SMB market.

  • Ability to engage in technical discussions and collaborations with design, engineering and operations teams.  

  • Ability to coach and guide cross-functional teams without supervisory responsibility and work in a collaborative environment.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the TCGplayer Careers website or apply for a job with TCGplayer.

TCGplayer, a subsidiary company of eBay, is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.

 

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Top Skills

Ecommerce Tools
Product Management
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Jose, CA
26,035 Employees
On-site Workplace

What We Do

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world.

We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.

Similar Jobs

Unanet Logo Unanet

Director, Go-to-Market Business Systems

Enterprise Web • Fintech • Marketing Tech • Software
Remote
United States
425 Employees

Vetcove Logo Vetcove

Product Manager

Healthtech • Pet
Remote
USA
65 Employees
60K-90K Annually

MetLife Logo MetLife

Emerging Technology Product Manager

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Remote
Hybrid
United States
43000 Employees
110K-190K Annually

Instacart Logo Instacart

Senior Product Manager, Ads

eCommerce • Food • Software
Remote
United States
3000 Employees
187K-208K Annually

Similar Companies Hiring

Munchkin, Inc. Thumbnail
Manufacturing • Kids + Family • Food • Enterprise Web • eCommerce • Consumer Web • 3D Printing
Milton, Ontario
325 Employees
Optimum Thumbnail
Software • Retail • Mobile • Marketing Tech • Internet of Things • Digital Media • AdTech
Long Island City, NY
9000 Employees
Grocery TV Thumbnail
Software • Retail • Marketing Tech • Hardware • Digital Media • AdTech
Austin, TX
45 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account