Product Manager, Mobile

Posted 10 Days Ago
Be an Early Applicant
New York, NY
Senior level
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
The Role
As a Product Manager, you will define and lead the mobile strategy at BitGo, optimizing user experiences and workflows for mobile applications focused on institutions and retail users. Responsibilities include launching mobile features, collaborating across teams, and improving user engagement and security, while staying ahead of crypto trends.
Summary Generated by Built In

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com.

BitGo powers millions in daily transactions for 1,500+ institutions and thousands of individuals who need seamless, secure mobile access to their digital assets. We still think it’s early and that the industry needs an all-in-one app that combines security, wallets, trading, staking, payments, and financing into a mobile first experience. This is a rare chance to own and define the mobile experience for our users at scale. If you’re passionate about building intuitive, high-performance mobile 

About the team

The Mobile Product team at BitGo is responsible for mobile strategy at BitGo. There are are two main applications that we’re developing at the moment. The first mobile app is hyper optimized to help institutions manage workflows, such as moving billions on-chain, at scale without compromising security. The second mobile app is focused on making crypto accessible to everyone and broadly applicable in day to day life. This requires unwavering focus on the end to end experience (from onboarding to first on-chain activity) and understanding of crypto’s edge over other mediums (e.g. payments). As Product Manager, Mobile, you will lead a team of engineers and designers to launch our mobile apps, grow usage, and make something users can’t stop raving about. 

What you’ll do

  • Own and define the end-to-end mobile strategy, ensuring seamless and secure user experiences.
  • Optimize approval workflows for institutions, making transactions fast, intuitive, and hyper-secure.
  • Develop retail-first mobile experiences, making buying, selling, staking, lending, and on-chain interactions frictionless.
  • Lead the launch of the self-custody wallet, focusing on security and ease of use.
  • Work closely with engineering, security, and compliance teams to balance usability with institutional-grade security.
  • Analyze mobile engagement metrics to drive user retention and feature adoption.
  • Partner with Marketing and Growth teams to expand mobile usage and onboard new users.
  • Stay ahead of mobile crypto trends, continuously iterating on the mobile experience.

Responsibilities

  • Define, prioritize, and launch high-impact mobile features that enhance user engagement and security.
  • Partner with engineering, design, security, and compliance teams to ship best-in-class mobile experiences.
  • Ensure feature parity across iOS and Android, optimizing for global adoption.
  • Drive mobile onboarding optimizations, improving activation rates for both institutional and retail users.
  • Establish key mobile performance metrics, ensuring BitGo’s apps set the industry standard for usability and security.
  • Act as the voice of the user, ensuring product decisions are aligned with institutional and retail needs.

Who you are

  • 5+ years of product management experience, preferably in crypto, fintech, or mobile-first applications.
  • Deep experience in mobile UX/UI, with a strong understanding of secure and frictionless design.
  • Knowledge of crypto wallets, custody, staking, and blockchain transactions is a major plus.
  • Experience working with mobile security teams, ensuring compliance and top-tier protection.
  • Strong analytical mindset—comfortable making data-driven decisions.
  • Proven ability to work cross-functionally, aligning engineering, design, and compliance teams.
  • Ability to execute in a fast-moving, high-growth environment while keeping security at the forefront.

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits of working at BitGo:

  • Competitive base salary, bonus and stock options
  • 100% company paid health insurance for employee, partner and dependents
  • Up to 5% 401k company match
  • Paid parental leave, paid vacation
  • Free custom lunches, dinners and snacks 
  • Computer equipment and workplace furniture to suit your needs
  • Great colleagues and inspiring startup environment
  • Benefits may vary based on location 

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.

Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $130,000 - $180,000 USD base salary. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.

Top Skills

Mobile
The Company
HQ: Palo Alto, CA
293 Employees
On-site Workplace
Year Founded: 2013

What We Do

BitGo is the leader in digital asset financial services, providing institutional investors and crypto platforms with liquidity, custody, and security.

In 2020, the company reached new milestones with the launch of BitGo Prime, the first and only deeply integrated, full-stack solution with custody, trading and lending. With the launch of BitGo Portfolio and BitGo Tax, the company also manages activities across wallets, exchanges and service providers.

In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes over 20% of all global Bitcoin transactions, and supports over 250 coins and tokens. BitGo’s customer base includes the world's largest cryptocurrency exchanges and spans more than 50 countries, including qualified custodial entities in Switzerland and Germany.

BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.

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