Product Manager - Heat Trace

Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics and municipal products. www.carotek.com

This position will serve as the subject matter expert (SME) for all of Carotek's industrial heating products, including heat trace, immersion heaters, temperature controllers, and related systems. The candidate will provide technical assistance to both internal teams and external customers, ensuring optimal application and performance of products. The expectation will be to work with the sales team to understand customer needs and provide product recommendations that align with their requirements. Additionally, we would expect this candidate to support in the preparation of technical proposals and quotations, offer training and product demonstrations, and attend customer meetings to ensure successful product adoption

This position is responsible for executing sales strategy and initiating contact with existing and potential customers in the five state region Carotek serves (NC, SC, VA, TN, and GA). The preferred location for the candidate to reside is in North Carolina or South Carolina. 

Experience, Education and Skills

Associates degree in a technical field or business concentration; Bachelor’s degree preferred. 

Four years’ experience in Industrial Sales

Experience selling industrial heating products and components is preferred

Working knowledge of Word, Excel and CRM (InFor).

Ability to multi-task various activities with shifting priorities;

Ability to read, analyze and interpret technical documents and product specifications;

Ability to identify critical decision makers within customer organizations;

Ability to recognize customer's needs beyond the stated or obvious;

Ability to work in a professional manner with individuals from varying backgrounds, experience and educational levels.

Must possess a valid state driver’s license and acceptable driving record.

Essential Functions

• Acting as a consultative business partner, problem solver, trusted advisor and technical expert in the application of our Industrial Heating products, the person in this position will assist customers in the application of the products and services to meet their needs resulting in revenue generation. 

Calls on end-users such as engineers, technicians and supervisory personnel in Industrial, Commercial and/or Municipal accounts providing process solutions and application advice on our products

•Calls on architectural and engineering firms who service our end-user customer base conducting informational training sessions on our products and their application

•Establishes effective relationships with customers to gain their trust and confidence in applying our products

•Grows territory by increasing penetration of existing accounts and developing new accounts

•Reviews specifications, application requirements and other documents and works closely with Inside Sales for preparation of resulting quotations

•Advise our Inside Sales team as to margins to utilize for particular accounts or projects

•Develops and delivers sales presentations and closes sales in a professional and effective manner

•Provides technical support for customers in the proper use, operation and maintenance of our equipment

•Participates in local job-related professional organizations such as ISA, WEF, ASHRAE and ASPE

•Monitors, analyzes and communicates monthly sales data to contribute to product and service planning

•Participates in sales forecasting and planning for the assigned territory

•Maintains CRM database

•Maintains strong principal relationships

•Attends factory training sessions and trade shows for products represented

•Maintains up-to-date awareness of competitive activity, industry trends, new products and other general information of interest to customers

•Communicates with co-workers, management, customers and others in a professional and courteous manner

•Conforms to all safety rules and uses appropriate safety equipment, if any.

Travel

Occasional travel is expected which may require overnight stays and weekends. Ability to transport self to various facility sites as required. 

www.carotek.com www.sun-source.com 

We are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. eeopost.pdf (dol.gov). WE PARTICIPATE IN E-VERIFY E-Verify Participation Poster English and Spanish (uscis.gov). If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. All offers of employment are contingent upon satisfactory completion of pre-employment background check and pre-employment drug testing, as allowed by law.

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