Product Manager, Global Card Products

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Position Overview

The Product Manager will focus on organizational design, helping to create and manage department operations for the Global Card Products team. The Product Manager joins the Planning and Operations team responsible for designing and running the departments “operating system”, to coordinate and facilitate strategic and operational outcomes with speed, consistency, and high quality.  Your role will be crucial in building positive relationships, helping the team gain expertise through insights and information exchange, and delivering with consistency.

The Global Card Products department handles all consumer card-based payments, including Credit, Debit, Prepaid, BNPL, and Flex solutions and capabilities. Additionally, the department manages segment strategies such as Affluent, Card Benefits and all related technology platforms and infrastructure.

Essential Functions

• Design, deliver, and run efficient and effective operating frameworks:
  • Design and implement mechanisms to alert, track, and accelerate OKRs and KPIs
  • Collaborate with various departments to define stakeholder engagement models and reporting mechanisms to achieve business goals.
• Proactive management of high-visibility executive reporting:
  • Oversee the monitoring, reporting, and alignment of OKRs and KPIs.
  • Coordinate activities with Consumer Products (CP) and Global Portfolio Ops (GPO) teams.
  • Lead business reviews and create narratives/content for various audiences (i.e. PPT, data visualization) that provide strategic insights and updates to senior leadership and partners.
  • Lead quarterly budgeting and forecasting processes across the team and with Finance.
• Coordinate and facilitate stakeholder engagement:
  • Manage prioritization activities for shared service resource allocation (i.e., Technology, Design, Data Science, Product Marketing, Dashboards).
  • Build relationships with global and regional product management, marketing, design, data sciences, technology, finance, and other internal stakeholders.
  • Facilitate to business reviews and provide insights to senior leadership.
• Drive innovation and assist with managing the technology portfolio, collaborating with Product Owners to refine and prioritize shared resources.  This provides a unique opportunity to gain an understanding of all Products within the portfolio.
• Lead special projects that span a variety of product management disciplines, based on individual areas of interest, capabilities and capacity:
  • Identify and recommend process improvements within the team, with stakeholders, and for clients (e.g., client onboarding, product delivery PLM, tech portfolio management) and continually assess optimization opportunities
     

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• 4+ year experience in product management, management consulting or business planning and operations
• Excellent analytical and problem-solving skills with a data-driven mindset and meticulous attention to detail
• Strong communication abilities, capable of articulating and visualizing complex concepts to a wide variety of audiences, from C-Suite to interns
• Experience working in a global, matrixed organization collaborating with diverse cross-functional teams, with the ability to influence across levels
• Thrives in a fast paced, dynamic work environment, proficient at managing multiple competing projects and priorities
• Proficiency with Microsoft Office Suite (PPT, Excel, Word) and experience with data/financial modeling and budgeting is required with meticulous attention to detail

• This is a hybrid position and requires a minimum of 3 days in the office per week

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 138,500.00 to 200,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.