Product Manager - FL

Job Summary

• Are you interested in a company that is helping transform the HCM software industry?
• Are you looking for an opportunity to join a high performing product and design team?
• Do you have a history of successfully partnering with Product Managers, Designers, and Engineers to better understand and solve customer problems and drive strategic business initiatives?
• Are you detail oriented and love to break down big concepts into actionable pieces?
• Have you had success collaborating with industry subject matter experts to capture the details needed to solve customer problems?
• Do you have a high level of empathy towards customer and user challenges?
• Would you be excited to be part of a platform evolution to open up new market opportunities?
• Are you a continuous learner who is always looking to level up your skills and knowledge?

If so ... we would love to talk with you.
At PrismHR, we’re excited to grow and evolve our industry leading HCM platform to meet our customer needs and win in the market. This starts with our continued expansion of our Shared Technology and Product Management team.
One area of growth is our Product Manager presence within the team, complementing Product Managers and Designers to ensure we’re providing the right level of detail for Engineering. As an Product Manager, you will be effectively taking on responsibilities that are an overlap between traditional Business Analyst and Product Owner positions. We view the Product Manager role as critically important to helping us build a better product, and essential to help power our platform modernization efforts into the future.
Responsibilities
A successful candidate will be very organized, and detail oriented, working closely with a delivery team to ensure the “what” and “why” are clearly understood, so they can formulate the technical “how.”

• Primary function of the Product Manager role is to support the Product Manager to provide product coverage and assist with the tactical activities relating to the core HCM Team
• Partner with PM to develop User Stories to a “Ready for Development” state
• Partner with PM & UX on discovery to capture requirements, define, and translate business/customer needs into a prioritized product backlog (Epic > User Stories > Acceptance Criteria)
• Partner with Product Manager on backlog health and maintenance.
• Partner with Product Manager with research and validation of reported issues.
• Partner with Product Manager and team by providing subject matter expertise with development related but not limited to, Payroll & HR.
• Responsible for User Acceptance Testing (UAT) and close coordination with Development and QA to ensure acceptance criteria are met.
• Maintain close coordination with parallel Shared Technology delivery teams to drive cross-team collaboration, awareness, and communication of product overlap.
• Partner with the PM and Technical Documentation team to ensure product changes are clearly defined and communicated.
• Act as a liaison and bridge between product teams and support / professional services to help triage and identify product issues and opportunities for enhancements.
• Other responsibilities may include providing support for other delivery teams within the Shared Technology department for special projects/business initiatives.

Qualifications

• 5+ years of Business Analyst/ Product Management experience or equivalent.
• In-depth knowledge of complex Payroll and HR concepts and challenges faced by Service Bureau’s and SMBs.
• Previous experience working side by side with Product Managers and UX Designers.
• Excellent written and interpersonal communication and organization skills; ability to connect across various domains, skills, and disciplines.
• Great balance of software business and technical savvy/aptitude with the ability to quickly understand customer problems.
• Understand and have previous experience with HR platforms and core functionality (Payroll, HR, Benefits, Compliance & Tax Management, and Reporting).
• Ability to become a true product expert with the flexibility to respond to various business & team needs.
• Experience working in an Agile environment and a great understanding of its most common practices / processes / tactics.
• Ability to organize and lead various Agile Scrum ceremonies such as standups, grooming sessions, and sprint demos.
• Demonstrate a high level of grit and initiative to execute.
• Passion for product craft and curiosity for continuous learning and improvement.

BONUS Experience / Skills:

• Human Capital Management (HCM) platform and/or related HR Technology software experience
• Product Owner certification
• Agile Framework certifications and/or professional development training
• Knowledge of and/or experience with Pragmatic Marketing’s (or equivalent) Product Management framework
• Office 365 Proficiency: Strong written communication skills using Office 365 tools such as Outlook and Teams.
• Cross-functional Collaboration: Proven ability to work effectively with diverse development teams, including onshore, near-shore, and off-shore resources.
• Strategic Alignment: Ability to align platform initiatives with strategic business objectives.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to navigate complex challenges and provide innovative solutions.