Product Manager, Experience Analytics

Posted 23 Days Ago
Hiring Remotely in United States
Remote
Senior level
Automotive • Consumer Web
Truth that transforms. Data and analytics that improve business and customer experience.
The Role
The Product Manager for Experience Analytics will lead the creation of AI-driven products using datasets from J.D. Power to drive client value and revenue growth. Responsibilities include setting strategic direction, collaborating with teams to build solutions, and managing enterprise engagement with cutting-edge technologies.
Summary Generated by Built In

Title: Product Manager - Experience Analytics - AI
Location: Detroit, MI
Reports To: Vice President, New Product Development


The Role: 

The key success factor for this role is the balance between product management and proven AI solution delivery. The Product Manager - Experience Analytics - AI will be responsible for the creation of a portfolio of AI products that solve significant client problems and generate sustained revenue growth.  Such products will leverage datasets from J.D. Power and our clients to advance analytics, integrate AI and LLMs, and workflow applications. The role will focus on building AI solutions on the Palantir Platform.


The Impact You Will Have in This Role: 

The Product Manager- Experience Analytics - AI will be an enterprise wide influencer who pioneers leveraging cutting edge technologies to create a new set of products that utilize all J.D. Power data assets and the latest advances in AI to deliver value to our clients and grow our business.  At the same time, they will define, create and execute an organizational strategy roadmap resulting in best practices for building AI-driven application solutions to enable the organization to scale its capabilities in this area.

 

 What You'll Be Doing in This Role: 

  • Setting strategic direction for leveraging cutting-edge technologies to create viable customer solutions
  • Creating, cultivating, and influencing the direction of enterprise engagement in cutting-edge technologies.
  • Pioneering and elevate a “fail forward” and innovation mindset
  • Working closely with our business and sales teams to identify opportunities to deliver value to our clients and generate sustainable growth.  
  • Working closely with our clients to understand their pain points and build solutions that deliver impactful outcomes.
  • Leading and scaling a team to design, build and deliver AI-driven workflow applications.
  • Working closely with our partner, Palantir, to collaborate in go-to-market activities, exchange best practices and build solutions for our clients

 

Qualifications of this Role: 

  • Experience in building workflow applications, that are used by users to perform a job.
  • Experience in leveraging AI and LLMs in workflow applications.
  • Strong understanding of data quality and experience in using AI to improve data quality.
  • Experience managing and growing a team that delivers and supports business applications.
  • Demonstratated growth focused Product Management
  • Demonstrated AI solutions deliverables

 

The Hiring Manager says: 

Our ideal candidate is a Senior Level Product Manager that is able to stay on the cutting edge of technology evolution, understand the needs of our customers combined with the capability of new technologies to create a strategy roadmap that cultivates a team of capable, innovative forward thinkers able to deliver significant business results through workflow applications and AI.

 

The Way We Work: 

  • Leader Led
  • Remote First
  • Foster Flexibility
  • Reward Performance
  • Time Off Matters


Company Mission   

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.    

  

Our Values   

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.    

  

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

Should you require accommodations during the recruitment and selection process, please reach out to [email protected].


   

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.   


#remote




Top Skills

AI
Llms
The Company
HQ: Troy, MI
1,240 Employees
On-site Workplace
Year Founded: 1968

What We Do

At J.D. Power we amplify the voice of the consumer, and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results.

Since 1968, companies around the world have trusted J.D. Power to generate and gather the consumer insights that illuminate and inform business success. J.D. Power quality and satisfaction measurements are based on responses from millions of consumers annually, resulting in actionable tools and insights to help the firm's clients better serve their customers and be more profitable.

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