Product Manager, Enterprise User Experience

Posted 2 Days Ago
Easy Apply
Brooklyn, NY
Hybrid
Mid level
Artificial Intelligence • Machine Learning • Software
Altana applies AI to a vast network of data to enable public and private sectors to take command of global value chains
The Role
The Product Manager for Enterprise User Experience will develop user-centric solutions for enterprise customers, leveraging data and AI to improve product offerings and enhance customer experience across global value chains.
Summary Generated by Built In

AI can be a powerful tool for good in the world – at Altana we apply AI to the world’s largest organized body of supply chain data to power a more resilient, more secure, and more sustainable model of global commerce. Our customers connect to the Altana network to build resilience for critical industries and infrastructure, automate and safeguard cross-border trade, transform insurance underwriting, protect national security, combat modern slave labor, disrupt fentanyl trafficking, and ensure that their products are sustainable.

Altana is backed by leading investors and used by the world’s most important organizations, including Lloyd’s, Maersk, multiple government agencies across the US, UK, EU, Singapore, and Australia, General Atomics, Boston Scientific, and more. We are building a global platform connecting the public and private sectors into an AI-powered network for building trusted supply chains. We operate in accordance with our values: we focus on value creation, not capture; we foster diversity and embrace difference; we embrace reality; we get things done; we amaze our clients. When you join Altana, you’ll be joining a vibrant, collaborative team working together to solve complex problems with the potential for global societal impact.

The Opportunity at Altana

The Product team is looking for a Product Manager to own the user experience for enterprise customers. Leveraging Altana’s cutting-edge data assets and global Value Chain Management System, this role focuses on understanding customer needs and priorities to design and deliver an impactful, easy-to-use, and technically advanced product experience. This product manager will work closely with internal teams and the Altana technology stack to bring products to market that solve complex, real-world challenges.

Product Managers at Altana have three main directives: 

  1. Customer-centric product line solutioning: You are building not a single standalone product offering but a suite of product offerings to support multiple customers for multiple use cases on top of a unified data and technology platform. You will be empowered to deeply understand the needs landscape as well as the competitive market and scope end-to-end solutions that include build, buy, partner assessments and recommendations. Your job is to deliver end-to-end solutions for our customers leveraging Altana’s core capabilities across data and value chain creation and build net new capabilities in value chain management for global compliance requirements for global enterprises.
  2. AI-Driven Insights and Intelligence Enablement: In order to deliver new value chain management capabilities you will collaborate with a world class Graph team who are building and deploying models to run on top of the existing core data platform that stitches together Altana proprietary data and customer proprietary data into a bespoke global value chain for each customer. As a product manager, you will prioritize the development of data-driven intelligence, enabling users to identify and act on high-impact risks and opportunities based on factors like compliance severity and business impact. You’ll also define and refine user interactions to ensure intelligent feedback loops that continuously enhance model accuracy and improve decision-making across a shared global network. Your leadership will drive mission-critical intelligence for customers, supporting their real-world business decisions with powerful insights.
  3. Collaborative workflows to take action: Because individual value chains are specific to each customer but the global network of value chains is highly overlapping and connected, especially within and across similar and related industries, you will also partner with other product managers and crossfunctional counterparts to establish user network effects through collaborative workflows that enable users to take actions to resolve prioritized risks and insights. When we say end-to-end solutions this includes the ability for users to work together on a supply chain common operating picture with shared intelligence that enables them to take action on that visibility and intelligence through workflows that help them to manage and govern their global, multi-tier value chain networks.

As a member of the product team, this role will provide an incredible opportunity to interface with the founders, executives, and go-to-market teams to interact with our customers and evangelize our product vision and roadmap.


Your Responsibilities

  • Define common user workflows and identify pain points in the current product experience, focusing on Altana’s enterprise customers
  • Leverage data to assess, evaluate, and prioritize improvements to the enterprise user experience
  • Work closely with engineering and design teams to scope and implement solutions that improve the enterprise user experience
  • Monitor and regularly report on user adoption across the enterprise product


About You

  • Demonstrated experience (at least 3 years) as a product manager
  • Demonstrated experience and interest in user experience or product design
  • Demonstrated success scaling a product (1 to n)
  • Strong problem identification and analytical skills to understand data and customer needs, ability to quickly distill complex discussions down to specific problems
  • Customer-centric mindset and empathy for the user experience
  • Excellent communication and collaboration skills to work with cross-functional teams
  • A data-driven approach to decision-making
  • Comfortable and excited to build, grow, and evolve new teams and capabilities within a fast moving start-up environment
  • Preferred: Experience building B2B products and/or collaborative workflows


US Salary Range and Benefits

$130,000 - $180,000 USD


The salary range, to the extent specified for this role, is a good faith statement of the minimum and maximum levels of the annual based salary for the position.  The base salary offered to a successful candidate will depend on a wide range of compensation factors, including, but not limited to, work experience, education and/or training, critical skills, and/or business considerations. Competitive equity grants are included in the majority of full time offers; and are considered part of Altana's total compensation package. Altana also offers either a discretionary bonus or a variable compensation plan depending on the role. Additionally, Altana offers top-tier benefits for full-time employees, including:

  • Flexible Time Off: Altana operates with a Flexible Time Off (FTO) policy that gives you agency over your own time off so you can maximize your work-life balance.
  • Parental Leave: We offer industry leading Paid Parental Leave (PPL), providing 14 weeks of leave for non-birthing, adoptive, and foster parents and up to 26 weeks of leave for birthing parents, all paid at 100% of your base salary.
  • Health Benefits: We have a full suite of medical, vision, and dental benefits with generous employer contributions, designed to give you flexibility and choice for your individual health situation. Our high deductible health plan is 100% employer paid for employees and supplemented with an employer contribution to your Health Savings Account (HSA). There is also a Flexible Spending Account (FSA) option.
  • Supplemental Benefits: Altana provides life, short- and long-term disability, and AD&D insurance coverage, all at no cost to you, so you know that you and your loved ones are covered in case of an emergency.
  • 401(k) Savings: Save for and invest in your future using our Guideline 401(k) retirement savings program.
  • Commuter Benefits: Save money on your commute by setting aside pre-tax funds for public transit or parking!
  • Wellness: Because we value mental and emotional health, every Altana employee has access to a free premium subscription to Calm, the #1 app for meditation, sleep, and mindfulness.
  • Pet Insurance: Pets are family too! Keep them healthy with Wishbone insurance and / or our Total Pet vet service and telehealth discount plan.
  • Employee Assistance Program: Free access to confidential personal support.
  • Dependent Care FSA: You will have access to a Dependent Care FSA, which allows you to set aside pre-tax funds for childcare expenses

The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.

Why it’s great to work at Altana
  • We love to collaborate, and we win as a team!
  • We are committed to engineering excellence
  • We value personal and professional development
  • We learn from diverse backgrounds and perspectives
  • We impact the world, from enabling developing countries to identifying drug traffickers

At Altana, we believe that a diverse workforce enables greater creativity, performance, and adaptability. We’re proud to be an equal opportunity employer and welcome you to join us as you are. Our employment opportunities and decisions are based on business needs and individual qualifications, without regard to race, color, religious creed, national origin, ancestry, age, physical or mental disability, medical condition, marital status, sexual orientation, gender identity or expression, genetic information, family care or medical leave status, military or veteran status, or any other characteristic protected by the laws or regulations in the areas in which we operate. We prohibit discrimination and harassment of any type, in any situation.

Offers related to employment at Altana will come from an Altana.ai email address. We will never ask for payment as part of the interview or onboarding process. 

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The Company
HQ: Brooklyn, NY
200 Employees
Hybrid Workplace
Year Founded: 2018

What We Do

Altana is the world’s first Value Chain Management System, a collaborative, public-private network that enables customers to take command of their extended supplier and distribution networks from raw material origins to the sale of finished products. By applying artificial intelligence to the world’s largest body of supply chain data, Altana reveals these previously opaque global networks and powers workflows across them. Customers like Boston Scientific, L.L.Bean, Maersk, US Customs and Border Protection, and the UK Department of Business and Trade use Altana to build secure, resilient, efficient, and sustainable global value chains.

We have built a fundamental understanding of how the world’s economy works, and the implications for global resiliency, sustainability and opportunity are enormous. Backed by leading investors and used by the world’s most important organizations, Altana’s mission is to power a new era of globalization organized around trusted value chain networks.

This is a lofty mission, and our success depends on building a diverse, global team and creating an environment in which they can thrive. We operate in accordance with our values: we embrace reality as we work to change it; we focus on value creation, not capture; we foster diversity and embrace difference; and, we go on offense. When you join Altana, you’ll be joining a vibrant, collaborative team working together to solve complex problems with the potential for global societal impact.

Why Work With Us

Altana provides competitive base salaries, full global benefits, including a 100% employer-paid plan and tax-advantaged HSA and FSA options in the US. Plus, we provide a generous PTO policy, annual stipends for wellness and learning and development, equity program, and up to 26 weeks of fully paid parental leave

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Altana Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQBrooklyn, NY
Boston, MA
Canberra, AU
London, GB
San Francisco, California
Washington, DC
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