Product Manager - Infrastructure, observability

Job Description
We have an exciting opportunity for you to lead the modernization of our core deposit products, driving impactful customer experiences.
As a Product Manager within the Consumer Banking Deposits team, you will dive head-first into infrastructure and livesite management initiatives. You will work cross-functionally to drive business outcomes while putting the customer experience front and center.
Job Responsibilities:

• Lead a group of Product Analysts supporting our Infrastructure & Livesite Management product area.
• Utilize your knowledge of modern environment stacks, pipelines, observability, and DevOps to set strategy and direction.
• Leverage previous hands-on experience building and running cloud infrastructure and applications.
• Help lead the change from large, legacy systems to modern technologies.
• Collaborate effectively with cross-functional teams, navigating complexity and dependencies.
• Work within a Product construct using Agile delivery methodologies and tools like Align, JIRA, and Confluence.
• Drive efficiency, eliminate bureaucracy, solve problems, and persevere in the face of challenges.

Required Qualifications, Capabilities, and Skills:

• BS/BA degree or equivalent experience plus 7 years of technology experience in a product and Agility model.
• Previous experience leading a team with proven examples of strengthening the team.
• Hands-on experience building and running cloud infrastructure and applications.
• Prior experience migrating legacy technology to modern, cloud-native architecture.
• Proficient in Product and Agility methodology including JIRA.
• Demonstrated ability to anticipate barriers to delivery and take independent initiative.
• Ability to craft compelling, audience-appropriate narratives to communicate product vision and strategy.

Preferred Qualifications, Capabilities, and Skills:

• Experience in the Retail financial industry including banking products, payments, or fintech.
• Prior experience with systems migrations or modernization.
• Experience with Infrastructure/Environments as Code to enable product innovation.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.