Product Manager, Credit Informed Marketing

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.
Come be a part of our team – you’ll work with great people, pioneering products cutting-edge technology, and in an environment that values and supports continued development.

What You'll Bring:

The Product Manager in this role will oversee the comprehensive product strategy from inception to end-of-life, for TransUnion products that support credit marketing and analytics enablement; these products span both the TruAudience and TruIQ brands. Collaborating cross-functionally with design, technology, operations, go-to-market, marketing, and other teams, you will guide the products throughout their lifecycle.

As a problem solver, you'll focus on innovating credit marketing data and capabilities. Serving as a subject matter expert, you'll offer detailed insights on internal, customer, and competitive data and practices. Your strategic recommendations will shape both existing products and the development of new ones, as well as influence service and process enhancements.

• 7+ years of experience in a product strategy or product management role with demonstrated skill leveraging market-back product strategies grounded in VOC.

• Experience with Software as a Service (SaaS) product development and/or marketing for Business-to-Business partners.

• Understanding of industry regulatory environment including FCRA and GLBA, along with a demonstrated expertise in working with compliance and legal teams on gaining product approval.

• Demonstrated track record in creating innovative products using credit data to drive tangible marketing outcomes for financial services companies.

• Proven ability to create compelling and effective communication for a senior executive level audience.

• Prior success leading and collaborating with cross-functional product teams within an Agile environment.

• Exudes accountability, ownership, and a passion about the problem their products solve.

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We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your development in:

• JIRA, Confluence and related agile software systems

• Program and project management

Impact You'll Make:

• Reports to the Vice President, Product Management, Global Credit Risk Solutions

• Help to solve meaningful customer problems, supporting new product innovation and partnering cross-functionally to ensure that our capabilities are delivering upon the shared customer needs.

• Manage the process for new feature identification, prioritization and delivery of the product roadmap

• Develop a deep understanding of both the buyer and user personas for our products and use these to inform the relevant user journey maps and functional requirement for your product(s)

• Develop business cases and advocate for investment where needed, including partnering with Market (revenue) and IT (investment) teams

• Partner cross-functionally to ensure that products are developed in a well-managed and regulatory compliant manner

• Ensure successful roll-out, onboarding and adoption of new software products, supporting the needs of both internal stakeholders and our end customers

• Monitor the competitive landscape to identify gaps, weaknesses and opportunities for our products and their delivery into market

First 90 days

• Meet & Greet sessions, to learn about the company structure, key partners and how we work together

• Learning about TransUnion’s capabilities as well as the competitive environment

• Learn through doing, supporting roadmap development, KPI reporting and engagement with our Program Management team

• Participate in voice-of-customer sessions, summarizing key themes and insights across the business

#Li-TE1

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion’s Employee Resource Groups. 

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

TransUnion's Internal Job Title:

Advisor, Product Management