Product Manager, Consumer Solutions, Taiwan

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

The Consumer Solutions group manages the deployment and optimization of Visa’s core products base consisting of Credit, Debit and Prepaid payments solutions together with associated loyalty and benefits platforms. To do this, we work in close partnership with Visa clients and key Visa stakeholders. We are also the team responsible for leading the transition of these conventional card-based solutions onto digital form factors ensuring that Visa payments solutions are the market leading way for consumers to spend their money and manage their payments across the Asia-Pacific region. 

What a Product Manager, Consumer Solutions does at Visa:

• Responsible for overall Taiwan Credit, Debit and Pre-Paid Product portfolio planning and implementation. Annual Operating Plan, inclusive of budgeting, goal setting, forecasting, and client/partner relationship level strategies

• Support clients and strategic partners develop new products and enhance existing products via client Discovery and Co-creation workshops, including continuous enhancement of CVP.

• Enhance value proposition of Visa Credit, Debit and Pre-paid products in the Taiwan market through product platform customizations, attractive merchant partnerships, acquisition channel optimization, and consumer experience enrichment using Visa’s digital assets/capabilities

• Track cardholder utilization and business results of Visa Credit, Debit and pre-paid products/programs by using Visa data analytics tools, and provide reports on a regular basis

• Plan, design and develop spend based value-proposition using API to connect Visa with merchants. Deploy customized benefits which ties to the spend requirement on overseas to increase cross-border spends.

• Identify market research requirements and execute in conjunction with Marketing, Visa Consulting & Analytics and regional Product team to align market’s Product strategy and client engagement

• Collaborate with various Visa internal stakeholders including Country Management, Business Development, Merchant Sales Solutions, Hub Products, Consulting & Analytics, Marketing, Corporate Communications, Operations, Sourcing, Compliance, Legal and Finance to deliver and achieve country goals and targets

• Works closely with Marketing to develop marketing promotional events and front-line staff training materials to ensure alignment of product CVP and Visa brand campaigns in market

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

What you will need:
• Minimum of 8 years of progressive experience in the payments, products or financial services industry
• Deep understanding & exposure to payments technology, e/m commerce, with relevant business development and delivery experience
• Excellent project management skills and ability to multi-task
• Ability to work within a complex and often-ambiguous environment, to drive initiatives and implement solutions in a dynamic setting
• Self-starter and result-orientated, solid business acumen, and strong communication skills
• Strong leadership qualities and a team player: collaborative, personal and exemplary
What will also help:
• Preferred banking, digital payment, financial institution experiences
• Client-facing experience, with strong negotiation/presentation skills and able to influence
• Fluent in English and Chinese (both spoken and written)
• Bachelor’s degree, advanced degree is preferred
Projects you will be a part of:
Most importantly, this candidate will be taking initiatives to kick off new projects, enhancing the current practices and be part of innovation projects initiated from Visa global or AP.
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.