Product Line Support Manager

EquipmentShare is Hiring a Product Line Support Manager

EquipmentShare is searching for a Product Line Support Manager for our corporate office in Columbia, MO, to support our team as the department continues to grow.  

Salary range: $112k-$128k. Factors including past experience and location may affect final compensation rate.

Job Summary: The Product Line Support Manger is responsible for overseeing and managing the development, feedback, and strategy of service best practices related to the product line OEMs (aerial, dirt, advanced solutions, compaction/tooling, engine and components). This role will work closely with cross-functional teams to ensure other projects and product lines meet expectations and needs.

Supervisory Responsibilities: Yes (future state)

Duties/Responsibilities: 

• Lead special assignments, delegate, drive, and assign tasks
• Ensuring all product line OEMs are aligning with the overall market vision and deliver maximum value on equipment reliability and servicing improvements
• Responsible for a collection of products that share similar functionalities or target the same customer segment
• Monitor feedback from the field to set overarching vision and roadmap for the product line, considering market trends, competitor analysis, and customer needs
• Work closely with multiple teams, ensuring alignment on product line goals and coordinating efforts across different teams, products and service support initiatives
• Act as primary liaison between product line service stakeholders and EquipmentShare 

Required Skills/Abilities: 

• Analytical
• Evaluate complex info and trends
• Leadership traits
• Strategic thinking
• Align initiatives with overall business objectives (purposeful and impactful)
• Problem-solving
• Overcome challenges during strategy implementation
• Communication skills
• Articulate strategic vision
• Financial Acumen
• Ensure projects are feasible and deliver maximum ROI
• Project Management skills
• Essential for cross functional teams
• Innovation
• Adaptable
• Collaboration skills
• Planning skills
• Technical skills 

Education and Experience: 

• High School Diploma or Equivalent Education or Experience required
• At least 10 years of Diesel Technical experience 

Physical Requirements: 

• Must be able to sit for prolonged periods at a desk and work on a computer
• Must be able to at times lift up to 25 pounds at a time

Why We’re a Better Place to Work

• Competitive salary
• Medical, Dental and Vision coverage for full-time employees
• 401(k) and company match
• Generous paid time off (PTO) plus company paid holidays
• Stocked break-room and full kitchen, chef prepared meals daily (breakfast and lunch)
• State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees
• Seasonal and year round wellness challenges
• Company sponsored events (annual family gatherings, happy hours and more)
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year
• Opportunities for career and professional development with conferences, events, seminars and continued education

About You 

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change. 

EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.