Job Summary:
Under general supervision of the Manager of Product Development, the Product Development Associate provides technical support for various product development and project management functions. This position plays a key role in conducting research, coordinating with manufacturers, and serving as a general project coordinator to support our teams and help us grow our line of products. The Product Development Associate will coordinate, organize, and identify any product development issues with other departments and suppliers.
Job Expectations:
- Provide a variety of support functions within the Product Development Team.
- Responsible for initial set-up and maintenance of all product information in company systems (Asana and Google Drive).
- Responsible for moving and assigning products through open project workflow in team systems and follow-up on assignments associated with existing and new product formulation.
- Prepares technical documentation relevant to product development and commercialization, including, but not limited to:Packaging specifications, finished product specification, product information sheet, and regulatory related documentation to support business initiatives.
- Coordinate receipt of product samples and perform organoleptic review for new product concepts.
- Organize a library of all product information and manage iterations to maintain current and up to date information as changes occur.
- Work closely with manufacturers and suppliers to request and review all documentation (Finished Products & Raw Materials) for accuracy and ensure regulatory/ quality compliance.
- Effectively troubleshoot and solve formulation challenges in collaboration with our co-manufacturing partners with speed and robustness.
- Manage trademark agreements through the Asana workflow and follow-up to ensure that agreements are fully executed.
- Create label copy templates based on brand styles and fill in product information (i.e. daily values, trademarks, inputs…etc.) for the Product Development manager to evaluate/edit.
- Work with the Graphics Team to proofread all artwork on packaging and labels in reference to current product data and in accordance with FDA/FTC requirements.
- Gather ingredient substantiation and scientific studies to validate product label claims.
- Assist in developing SOPs to streamline and improve process efficiencies.
- Responsible for tracking multiple projects at different stages of the development process.
- Work closely with co-manufacturers to align product data and timelines.
- Identify operational obstacles or bottlenecks as they arise and propose solutions to the Product Development Team.
- Collaborate with various departments including QA and Planning on problematic materials or transactions to brainstorm solutions.
- Contribute to innovation, troubleshooting, and brainstorming ideas for future platform growth in key consumer needed state areas.
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
- Project Management skills required
- Strong analytical, data management knowledge
- Ability to communicate written and verbally in a professional manner with people at all levels of the organization and external contacts
- Able to work in a fast pace environment
- Detail oriented, strong analytical skills, team-player
Equipment Knowledge:
- Strong MS Office skills including intermediate level Excel skills
- Asana for Project Management
- Google Suite (Sheets, Documents, Drive, Gmail, etc.)
Experience Requirements:
- 1-5 years of work experience in supplement or food industry in formulation.
- 3+ years of relevant industry experience in R&D, manufacturing, quality assurance, product development and/or regulatory affairs.
- Understanding of CFR Title 21 Part 111 (cGMP in manufacturing, packaging, labeling, or holding operations for Dietary Supplements.
Education Requirements:
Bachelor’s degree in Food Science / Sensory, Nutritional Science or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required.
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The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.
For more information on iHerb benefits, visit us at iHerbBenefits.com.
Anticipated Pay Scale:
$66,560—$105,318 USD
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
What We Do
iHerb is the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products.
For more than 28 years, we’ve been making it simple for customers all over the world to purchase the highest quality health and wellness products. From supplements to skincare to grocery items, we ship over
50,000 products, from over 1,800 brands to more than 180 countries, and we’re proud to provide the very best value.
Since our founding in 1996, we have been dedicated to offering Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We believe that health and wellness should be a universal right made possible through compassion and our collective action. This belief will continue to guide us as we endeavor to make our mission a reality.
As we are continuously innovating and expanding, we are committed to bringing the best in health and wellness products around the world, and offering our people exciting opportunities to build long-term careers.
Why Work With Us
Our Shared Values: Our values define what we believe in as a collective, and help us work together to achieve our mission.
Focus on the Customer - Empower our People - Be Entrepreneurial & Pivot Quickly - Embrace Diversity & Inclusion - Strive for Simplicity
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