Do work that matters.
At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.
Our core values drive us in our important mission of keeping people safe:
- We’re humans not robots
- Customers always come first
- We work better together
- Simplicity is our strength
- Our reputation is priceless
- Hard work pays off
As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand.
Our Product Designer (MXC) will work closely with our Senior Product Designer, Product Managers, and Engineering to bring beautiful, usable, and accessible interfaces to life. You’ll help shape how customers interact with our products—from wireframes to polished prototypes—and make sure those experiences work seamlessly across devices, languages, and levels of ability. This is a great opportunity for a designer who loves solving problems, refining user flows, and sweating the little details that make a big difference.
Who You Are:
You see design as a tool for clarity, not just decoration. You love turning complexity into simplicity and believe great UX starts with understanding the problem. You get just as excited about a beautifully aligned layout as you do about writing thoughtful alt text or tweaking a flow to shave off two unnecessary clicks. You’re comfortable sketching ideas in a notebook, building them in prototyping tools, and iterating based on real feedback—from users or teammates. You care about the details, but you don’t get stuck in them. You ask good questions, listen carefully, and collaborate generously. When priorities shift (and they do), you adjust with curiosity and keep your eye on what matters most: building meaningful, accessible experiences that work for everyone.
What you get to every day:
- Partner with our Senior Product Designer to execute on a range of design projects across web and mobile platforms
- Create wireframes, mockups, interactive prototypes, and UI specifications to support new features and product iterations
- Contribute to the design system and ensure consistent UI patterns, responsive behaviors, and polished visuals
- Collaborate with engineering to ensure implementation matches intent
- Help validate and improve designs through user feedback, testing, and iteration
- Support UX efforts around accessibility (a11y), responsiveness, and internationalization
- Advocate for thoughtful, user-first experiences that solve real problems and align with business goals
What You Bring:
- 2+ years of work experience designing web or mobile apps
- A strong portfolio showcasing product or UI/UX design work
- Proficiency with modern design tools
- Understanding of responsive design, accessibility best practices, and common UX patterns
- Experience working with product managers and engineers in an agile development process
- Excellent communication and collaboration skills
- A curiosity for how things work and a drive to continuously improve them
- Strong organizational skills and ability to manage working on multiple projects in parallel
- The ability and desire to work in a fast-paced challenging environment
- Outstanding communication skills and ability to effectively work cross-functionally in a fast-paced challenging environment
- English proficiency (written and oral) is required
- This is a hybrid position (2 days a week) in the Reforma area of Mexico City, where you’ll get to collaborate with our amazing engineering team
Bonus Points:
- Experience designing for multilingual audiences or international products
- Familiarity with HTML/CSS or front-end development workflows
- Prior experience contributing to or managing a design system
Why you’ll love working at AlertMedia:
- Competitive Base Salary
- Annual Company Bonus
- 100% paid Medical, Dental, and Vision benefits for employees
- Christmas Bonus (Aguinaldo)
- Holiday and Vacation Days
- Additional Vacation Bonus
- All computer equipment provided to our employees
- Amazing rewards and incentives – we love celebrating each other
- A Best Places to Work company 9 years in a row and numerous other awards
- Ongoing career development opportunities through our Learning & Development team - we love investing in our people!
About AlertMedia:
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including DHL, JetBlue, Coca-Cola Bottling, In-N-Out, and Walmart—in more than 130 countries.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.
Come join us in our mission to save lives and minimize loss through effective communication.
AlertMedia does not currently sponsor applicants for work visas.
By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/
Top Skills
What the Team is Saying
What We Do
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. Our team of in-house intelligence analysts and meteorologists work around the clock to monitor thousands of data sources around the world, providing our customers and employees with verified, credible information to protect them from impending threats.
AlertMedia has been recognized both nationally and locally for its exceptional company culture, most recently being named to Inc. Magazine’s Best Workplaces list for 2023. We were also named to Forbes’ list of America’s Best Startup Employers for two consecutive years, Austin Business Journal’s Best Places to Work for nine consecutive years, and Built In Austin’s 100 Best Places to Work in Austin.
Located in the heart of downtown Austin in the "smartest building in the city", AlertMedia inspires and invests in our employees through continuous developmental experiences, including Career Month, community volunteering, mentorship programs, Employee Resource Groups, and weekly "Tuesday Lunches" where the company comes together to learn about and discuss any business updates. AlertMedia also facilitates a robust internship program, working with universities (including HBCUs), non-profit organizations like Hiring Our Heroes, and similar partners to invest in the future of our diverse workforce.
Why Work With Us
AlertMedia employees have a strong connection to our mission and product. An anonymous employee survey recently revealed 99% of our people feel the work they do is important and making a direct impact, 94% feel our diverse, grow-from-within culture is collaborative and supportive, and 92% are taking advantage of our career development opportunities
Gallery
AlertMedia Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy provides flexibility so employees can work and collaborate from home or in our Austin offices, either full- or part-time. We ask employees in Austin to join us on Tuesday for company-sponsored lunch to connect and learn together.
