The Senior Director of Demand Generation will lead and execute growth strategies for AlertMedia, overseeing demand generation campaigns to increase qualified leads and support sales. This role involves collaboration with several teams, continuous optimization of marketing performance, and team leadership.

The Customer Support Specialist assists AlertMedia customers by managing inbound tickets and live chats, resolving product issues and account questions with professionalism and empathy, and collaborating with team members to enhance the support experience. They stay updated on product knowledge through ongoing training.

The Software Engineer II role involves using design and technical web skills to support AlertMedia's mission of emergency communication. Responsibilities include collaborating across the tech stack, developing software solutions with Python and JavaScript frameworks, and engaging in an Agile environment with tools like Git and JIRA.

As a Release Engineer at AlertMedia, you will manage the software release lifecycle, ensuring successful deployments of SaaS applications. Your responsibilities include coordinating application changes, running build pipelines, troubleshooting automation issues, and contributing to continuous improvement in release processes. Collaboration with developers in a fast-paced environment is key to maintaining high availability and security.

The Product Operations Specialist ensures effective collaboration between product management and development teams, facilitating Agile processes, translating requirements into tasks, and prioritizing team workload to drive product improvement and customer safety solutions.

The Onboarding Specialist at AlertMedia manages the implementation and onboarding of SMB customers, ensuring a successful deployment and transition to Customer Success Managers. Responsibilities include leading kickoff meetings, facilitating project updates, managing data imports, and collaborating across teams to deliver effective customer solutions.

The Security Analyst role involves ensuring the security of applications and services, implementing best security practices, collaborating with engineering teams, performing audits and internal penetration tests, and researching cyber threats and vulnerabilities.

The Account Executive, Mid-Market at AlertMedia will drive software sales through phone and web demos in a rapidly growing startup. Responsibilities include understanding customer needs, conducting product demos, managing the closing process, and collaborating with internal teams for sales strategy implementation.

As a Customer Support Specialist, you will assist AlertMedia customers through ticket and live chat support, ensuring timely and professional resolution of product and account queries. You'll collaborate with team members, maintain product knowledge, and strive to provide an exceptional customer support experience.

As the Enterprise Regional Vice President at AlertMedia, you will lead a team of Enterprise Account Directors to drive business growth and sales in a consultative environment. Responsibilities include coaching, mentoring, managing performance, and assisting with sales strategies to exceed goals while fostering a positive team culture.

The Enterprise Regional Vice President at AlertMedia will mentor a team of Account Directors, drive new business growth within enterprise accounts, and lead training on sales tactics and processes while managing team performance. The role requires a consultative approach to sales and the ability to communicate effectively with clients.

The Release Manager ensures successful deployment of SaaS software, managing the software release lifecycle by coordinating application changes, running CI/CD pipelines, troubleshooting issues, and developing automation scripts. The role involves collaboration with engineers to maintain the stability and quality of the product while balancing ongoing innovation.

As a Software Engineer II, you will leverage your full-stack development skills to create innovative software solutions at AlertMedia, while collaborating with various teams in an Agile environment. Your responsibilities include developing applications using Python and JavaScript frameworks, contributing to technology improvements, and enhancing communication processes.

The Revenue Operations Coordinator will support the revenue operations team by improving processes for lead and customer lifecycles, ensuring data quality, and assisting with reporting and insights. This role includes collaboration for campaign management and process improvement in a hybrid work environment.

The Onboarding Specialist at AlertMedia is responsible for managing SMB customer implementations, ensuring a successful onboarding experience, and facilitating communication between customers and internal teams. They oversee project timelines, address customer inquiries, and provide industry best practices to ensure seamless deployments.