Product Designer (UX)

Ninja Van is a late-stage logtech startup that is disrupting a massive industry with innovation and cutting edge technology. Launched 2014 in Singapore, we have grown rapidly to become one of Southeast Asia's largest and fastest-growing express logistics companies. Since our inception, we’ve delivered to 100 million different customers across the region with added predictability, flexibility and convenience. Join us in our mission to connect shippers and shoppers across Southeast Asia to a world of new possibilities. 

More about us: 

- We process 250 million API requests and 3TB of data every day.

- We deliver more than 1.5 million parcels every day.

- 100% network coverage with 1000+ hubs and stations in 6 SEA markets (Singapore, Malaysia, Indonesia, Thailand, Vietnam and Philippines), reaching 500 million consumers.

- 600,000 active shippers in all e-commerce segments, from the largest marketplaces to the individual social commerce sellers.

- Raised more than US$500 million over five rounds.

We are looking for world-class talent to join our crack team of engineers, product managers and designers. We want people who are passionate about creating software that makes a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize team-first mentality, personal responsibility and tenacity to solve hard problems and meet deadlines. As part of a small and lean team, you will have a very direct impact on the success of the company. 

The Product Designer is responsible for all phases of the project and ascertains the feasibility of implementing new products and services for the project. The PD executes research to gather data and translates research insights into design outcomes. He/she uncovers new design ideas, conducts UTs on prototypes and communicates results of design tests and project implementation. The PD works in a team and is encouraged to explore latest industry trends and develop business acumen to meet the needs of the organization. The position reports to the Head of Design (Senior Product Designer II) and collaborates closely with other designers, engineers, QAs, product managers, and business stakeholders.

Roles and Responsibilities

• Accurately defines design scope for immediate projects, identifying necessary resources, timelines, and deliverables to meet project goals.
• Identify opportunities to understand problem or solution space, and propose appropriate research studies to achieve such understandings.
• Conduct quantitative and/or qualitative user research, competitive analysis, surveys with clear research goals and outcomes.
• Design wireframes, mockups, and prototypes at appropriate fidelities to achieve intended purposes.
• Clearly communicate design rationales and decisions to immediate cross-functional teams. Ensure designs meet internal design usability standards and product goals.
• Collaborate closely with other designers, immediate team’s product managers, developers, and stakeholders to ensure prioritisation alignment, design feasibility and understanding technical constraints.
• Commit appropriate design help to cross-product teams where needed.
• Maintains design documentation regularly to capture up-to-date info.
• Understand and apply the Akira design system and Content practices, ensuring consistency across all features of the suite of products.

Requirements

• At least 2-3 years of experience in product design or a related field.
• Experience designing effective and aesthetically pleasing user experiences for cross-platform interfaces such as on web, iPhone/iPad and Android apps. Website design is not considered relevant experience. 
• Strong portfolio showcasing a range of design projects, including evidence of independent design work and clear end-to-end design processes.
• Good communication and presentation skills to articulate design decisions and collaborate with cross-functional teams.
• Strong proficiency in design tools such as Sketch, Zeplin or Figma
• Strong proficiency in design skills such as wire-framing, prototyping, interaction and visual design.
• Proficiency with user research methodologies, usability testing, and translating insights into actionable design solutions.
• Experience with using design systems in your day-to-day designs.

Submit a job application

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