OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.
Learn more or request a demo at opengov.com
Job Summary:
The Product Designer will be responsible for bringing ideas, tools, and processes that help our team collaborate and solve complex problems. This role will understand how to deal with constraints and a fast-paced environment, holding this position and the team to a standard of excellence.
Responsibilities:
- Leverage our product design principles, government personas, and design system to craft elegant, but practical solutions
- Design wireframes, mockups, and prototypes and validate them with users
- Use data from research and product analytics to understand customer needs, make decisions, and communicate solutions
- Contribute to our unified design system by leveraging reusable patterns across products
- Work with Senior Designers, Product Management and Engineering leaders to define use cases, requirements, customer journeys, and interactions
- Present your work to stakeholders across the company to receive feedback and communicate the value of design
- Rapidly incorporate feedback into your designs and prioritize collaboration
Requirements and Preferred Experience:
- 2-4 years of experience working in cross-functional product and engineering teams
- Strong communication skills and an ability to clearly present complex ideas to stakeholders
- Strong understanding of how to apply human factors and user-centered design principles to software
- The ability to move fast, listen and adapt
- Recognized experience leading an iterative design process from concept to implementable solution
- Ability to start with complex data and customer workflows and drive toward simple and intuitive solutions
- A master of common design software tools such as Figma (preferred), Sketch, AdobeXD, InVision
- Experience designing for enterprise software solutions preferred
- Experience applying various design research methods to gain insight and inform the direction preferred
- Experience building and maintaining a design system preferred
- Experience with complex system and wicked problems in government, finance, and enterprise domains preferred
Why OpenGov?
A Mission That Matters
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.
A Team of Passionate, Driven People
This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.
A Place to Make Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Benefits That Work for You
Enjoy an award-winning workplace with the benefits to match, including:
- Comprehensive healthcare options for individuals and families.
- Flexible vacation policy and paid company holidays
- 401(k) with company match
- Paid parental leave, wellness stipends, and HSA contributions
- Professional development and growth opportunities
- A collaborative office environment with weekly catered lunches
Top Skills
What We Do
OpenGov Citizen Services simplifies the way governments serve their communities by offering one cloud solution to power every permitting and licensing workflow.
