Product Definition Analyst

Location: Bucharest, Romania

The people we all rely on to make the world go round – they rely on Thales.  Thales rely on its employees to invent the future: right here, right now.

Present in Romania for over 40 years, Thales is expanding its presence in the country by growing its Digital capabilities and by developing a Group Engineering Competence Centre (ECC). Operating from Bucharest, Thales delivers solutions in a number of core businesses, from ground transportation, space and defence, to security and aeronautics.
Several professional opportunities have arisen. If you are looking for the solidity of a Global Group that is at the forefront of innovation, but with the agility of a human structure that tailors to the personal development of its employees and allows opportunities for evolution in an international environment, then this is the place for you!

Context

Our client is a major Spanish IT provider for the global travel and tourism industry.

This solution provides search, pricing, booking, ticketing and other processing services in real-time to travel providers and travel agencies through its CRS (computer reservation system) distribution business area. It also offers computer software that automates processes such as reservations, inventory management software and departure control systems. It services customers including airlines, hotels, tour operators, insurers, car rental and railway companies, ferry and cruise lines, travel agencies and individual travellers directly.

Business environment

Airline business is going through a complete retailing transformation to address expectations customers are now used to in retail: workflow efficiency and control, price transparency, social networks interactions, personalization, etc.

In this context, Order Management System (OMS) is essential to deliver the true value of this transformation. And our group is in charge of building the Amadeus one.

Following 2020 producthon that helped building the first system bricks, our team is now focused on making the product ready for airlines in production achieving the key objectives of openness, simplicity, and agility. Last but not least, the group is organized in full SAFe.

Purpose 

Joining OMS, you will be working in an agile team that is designing, developing, validating, and maintaining core components of the OMS.

Key accountabilities 

As a Product Definition Analyst, you will have to:

• Be passionate about and committed to delivering high quality software
• Clarify requirements with Business Unit product management and propose solutions in line with the vision to ensure that the new developments will match both customers’ expectations and product strategy.
• Ensure that features can be industrialized, easily deployed to facilitate the product deployment, and improve its maintainability.
• Innovate by designing and documenting new features considering both industry evolution and technical evolution.
• Document and share your knowledge to provide meaningful information to internal & external customers of the platform. Delivering quality product specifications, solution design, ensuring knowledge transfer through handovers.
• Coordinate with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.
• Validate the product to ensure compliance of the delivered functionality and system integrity, and give sign off
• Support the customer during their initial implementation, providing advice on the configuration of the system.
• Provide information to the Product Management as necessary for the elaboration of business cases and RFP responses.
• Consistently meet established deadlines
• Maintain timely reports on status of projects, potential technical problems, and any other relevant details
• Support customers in the production phase and contribute to the maintenance effort, ensure production integrity & security. Investigating the reported incidents and analyzing the possible solutions, ensuring clear and accurate communication with customers and applications.
• Collaborate with your fellow team members, to benefit from their knowledge and different backgrounds, and bring your own assets to the team

We are looking for a product definition analyst, willing to build from his/her own experience in order to apply his/her knowledge in a challenging and interesting context. So, if you’re willing to:

• Look for technical challenges working on highly interesting and cutting-edge technologies!
• Provide to airlines the state-of-the-art products they need in their transformation. 

General performance indicators

• Ability to respect constraints (requirements, quality standards, sizing, deadlines, etc.)
• Attention to NFR (code quality, performance, security, etc.)
• Ability to establish mutual understanding with various contributors
• Autonomy, creativity & innovation, initiatives

Required skills

• Swagger
• Edifact / XML / JSON
• Autonomy & Accountability
• Proactivity & Reactivity & Flexibility
• Architecture & technical background
• Advanced Communication skills
• English/Fluent 
• Excellent interpersonal skills, team spirit, multicultural approach, communication skills, analytical and conceptual thinking skills and customer focus
• Some knowledge and (ideally) experience in Agile Scrum methodology.
• General knowledge of Airline business and PSS is a plus.
• Knowledge of test tools (ideally Postman & Robot), hands on experience with test automation is a plus.

YOUR CAREER AT THALES:

Future opportunities will allow you to discover other domains or sites. You will be able to evolve and grow your competences in different areas:

• Room and attention to personal development.
• Build your talents in another domain of Thales Group, discovering new products, new customers, new country or go to a more complex Solutiom
• Choose between a technical expertise or a leadership path.
• Build an international career within a leading Engineering Group.
• Work for different Thales domains & entities.

YOUR IMMEDIATE BENEFITS

• 24 holiday days a year
• Benefit Online
• A good work-life balance which includes flexible working hours
• A comprehensive compensation and benefit package including medical coverage & life insurance
• Hybrid Workplace
• GoFluent & Udemy Subscription
• Engineering, Technology & Management Academies

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!