IT

Posted 4 Days Ago
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Bucharest
Hybrid
Entry level
Blockchain • Information Technology • Software • Cryptocurrency • Web3
Enabling the next great shift in technology.
The Role
The role involves providing technical support to Alchemy's team members, managing local IT vendors, ensuring smooth operation of audio-visual systems, managing physical security systems, supporting hardware and software, and facilitating on/off boarding of team members.
Summary Generated by Built In

Our mission is to bring web3 to a billion people, by providing builders with the tools they need to build exceptional onchain products. Alchemy is the only complete developer platform that offers the powerful APIs, SDKs, and tools necessary to build and scale onchain apps and rollups.

Our infrastructure powers 70% of the top web3 teams, 90%+ of web2 companies building in web3 and 100+ million end users. Our customers include top web3 brands like Polymarket, OpenSea, Circle, WorldCoin, as well as major global brands like Shopify and Adobe.

The Alchemy team draws from decades of deep expertise in massively scalable infrastructure, AI, and blockchain from leadership roles at leading companies and universities like Google, Microsoft, Facebook, Stanford, and MIT.

We're backed by the world's leading VCs and institutions, including: Lightspeed, Silver Lake, a16z, Coatue, Pantera, Addition, Stanford University, Coinbase, and Charles Schwab, among others.

The Role

Our IT Team works closely with all of Alchemy’s departments to ensure a fantastic experience on IT supported platforms.  This is a great opportunity to partner with Global IT, Security and Facilities and be exposed to all aspects of IT including Networking, Audio Visual / Zoom systems, Applications, Hardware, Support, and Office constructions and moves.  

Responsibilities

  • Provide hands on technical support for Alchemy’s team members
  • Participate in IT projects impact the local and global teams
  • Manage local IT vendors to support the Bucharest office
  • Ensure the smooth operation of our AV conferencing and sound systems
  • Manage the physical security access systems to the office
  • Manage the local Network, Wireless Access Points and Firewalls
  • Provide hardware and software support
  • On/off board team members

What We’re Looking For

  • Hands-on technical lead capable of working independently to support the Bucharest office.  
  • Required technical expertise of macOS, Chrome, GSuite, Okta, Zoom, Slack, MDM (Jamf or Kandji), Networking, Github
  • Ability to script APIs
  • Previous service desk experience and customer service 
  • Nice to have knowledge of:  Asana, Notion, Windows, Office 365
  • Strong communicator across numerous mediums and styles
  • Ability to (re)prioritize multiple tasks on a daily/weekly basis
  • Previous office build/move experience for 100 people
  • Prior vendor management experience focused on selection, partnership building and assurance of service delivery to required KPI

Top Skills

Asana
Chrome
Git
Google Suite
JAMF
Kandji
macOS
Mdm
Networking
Notion
Office 365
Okta
Slack
Windows
Zoom

What the Team is Saying

Guillaume
Gabe
Elan
Sean
The Company
HQ: San Francisco, CA
200 Employees
Hybrid Workplace
Year Founded: 2017

What We Do

Alchemy powers the top blockchain companies globally and has been featured in TechCrunch, Forbes, Bloomberg, and elsewhere.

Our mission is to bring web3 to a billion people, by providing builders with the tools they need to build exceptional onchain products. Alchemy is the only complete developer platform that offers the powerful APIs, SDKs, and tools necessary to build and scale onchain apps and rollups. Our infrastructure powers 70% of the top web3 teams, 90%+ of web2 companies building in web3 and 100+ million end users. Our customers include top web3 brands like Polymarket, OpenSea, Circle, WorldCoin, as well as major global brands like Shopify and Adobe.

The Alchemy team draws from decades of deep expertise in massively scalable infrastructure, AI, and blockchain from leadership roles at leading companies and universities like Google, Microsoft, Facebook, Stanford, and MIT.

We're backed by the world's leading VCs and institutions, including Lightspeed, Silver Lake, a16z, Coatue, Pantera, Addition, Stanford University, Coinbase, and Charles Schwab, among others.

Why Work With Us

Alchemy is on the cutting edge of web3, working to bring the life-changing potential of this technology to everyone. By thinking big and moving fast, we’re tackling the challenges of innovation and creating a future with massive global impact.

Working it Alchemy is a chance to learn and grow in ways you've never even imagined. It’s an opportunity

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Alchemy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At Alchemy, we thrive on the energy of being in-person, where stronger connections and more fun fuel our creativity and culture! Working together in the same space lets us move faster, achieve more, and make every day an exciting adventure.

Typical time on-site: Not Specified
HQSan Francisco, CA
New York, NY
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