Product Catalog Specialist

We are looking for a Product Catalog Specialist to join our Operations Team!

Why MetTel

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.

We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. 

This highly organized, detail-oriented, and creative Product Catalog Specialist will oversee and manage our internal product catalog. This role is pivotal in ensuring that all products and services are accurately represented in our systems, appropriately taxed, and visually optimized for presentation on our Bruin platform. The ideal candidate will combine technical expertise with marketing skills to enhance how products are displayed, ensuring both accuracy and a user-friendly experience for our existing customers.

Key Responsibilities:

1. Catalog Management:
   • Manage the creation, maintenance, and optimization of MetTel’s internal product catalog.
   • Ensure accurate, up-to-date product information, including descriptions, pricing, configurations, and associated visuals.
   • Collaborate with teams to ensure all products are reflected correctly in billing systems and on the Bruin platform.
2. Billing Integration:
   • Partner with internal billing teams to ensure all products and services are correctly represented on customer invoices.
   • Validate product configurations for seamless integration into the billing system.
3. Content and Data Optimization:
   • Create and refine product descriptions and attributes in collaboration with sales and marketing teams.
   • Ensure consistent categorization and organization for ease of access and usability by internal stakeholders and customers.
4. Data Integrity and Maintenance:
   • Conduct regular audits to identify and rectify errors, inconsistencies, or missing information.
   • Maintain detailed and accurate records to support internal processes and reporting.
5. Collaboration and Communication:
   • Work closely with sales, customer service, marketing, and product teams to address catalog needs and implement feedback.
   • Support the rollout of new products and services by ensuring timely catalog updates and internal alignment.
6. Analytics and Reporting:
   • Monitor and analyze metrics related to catalog performance, including user interaction on the Bruin platform.
   • Provide insights and recommendations to improve catalog accuracy, usability, and customer engagement.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Information Management, or a related field.
• 3+ years of experience in product catalog management, billing systems, or product management roles.
• Strong knowledge of billing systems, tax compliance principles, and data management.
• Proficiency in Microsoft Excel and data analysis tools.
• Exceptional attention to detail and organizational abilities.
• Excellent communication and collaboration skills.

Preferred Skills:

• Experience with enterprise systems such as PIM (Product Information Management) or ERP platforms.
• Familiarity with tax software and compliance standards.
• Background in telecommunications, technology, or a related industry, a plus

What We Offer:

• Competitive salary and comprehensive benefits package.
• Opportunities for professional development and growth.
• A collaborative work environment where innovation is encouraged.
• The chance to shape the visual presentation of products on MetTel’s Bruin platform, ensuring an exceptional user experience.

If you have a passion for ensuring data accuracy, improving customer experiences, and enhancing visual presentation, we want to hear from you! Apply today to join MetTel as our Product Catalog Specialist.

MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. 

To learn more about our company visit us at www.mettel.net

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