Product Analyst - Platform

Posted 23 Hours Ago
Be an Early Applicant
London, Greater London, England
Hybrid
Junior
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing Fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
As a Product Analyst at Wise, you will support engineering teams by refining strategies and leveraging data metrics to enhance productivity and user satisfaction. You'll work on designing metrics that connect system performance with developer wellbeing and improve incident alerting using advanced data science techniques.
Summary Generated by Built In

Company Description

Wise is on a mission to facilitate borderless transactions – instant, transparent, and eventually free. Our goal is to develop the first genuine multi-currency banking infrastructure, leveraging advanced technology solutions.

Job Description

The Platform Engineering Tribe:

We are the driving force behind Wise, making sure everything runs smoothly. We support our engineering teams so they innovate, build and ship great code quickly and confidently. Our expertise spans Data, Machine Learning, Incident and Risk Management, Hardware, and System Efficiency, all designed to foster an unparalleled Engineering Experience.

The Analytics Role:

As our second hire in this exciting space, you'll help shape the way we support our engineering teams. This role isn’t about finding technical solutions – we have awesome engineers for that. You will help refine our strategies, focusing on understanding user needs, mastering our data infrastructure, and leveraging metrics for impactful outcomes. Your influence will profoundly affect the trajectory and success of Wise’s mission.

About You:

Technical Skills:

  • Proficient in SQL and data visualization tools such as Looker, Superset, PowerBI, or Tableau.

  • Experienced in building and managing data pipelines using tools like DBT and Airflow.

  • Proficient in Python for data science, automation, or system integrations.

Soft Skills:

  • Curiosity: A desire to learn, an openness to new information, and the agility to revise opinions based on new evidence.

  • Strategic Influence: Exceptional capacity to build trust and influence across multidisciplinary teams without relying on authority, you can convey complex concepts clearly and engagingly to influence diverse audiences.

  • Adaptive Mindset: A commitment to ‘strong opinions, weakly held’—actively seeking out challenging perspectives and finding middle ground.


Why Should You Join Our Team?

At Wise, every day brings something new and exciting:

  • Diverse Creative Domains: You'll never be bored. With so many areas to explore, there's always something intriguing to dive into.If you're a creative person, you'll love the opportunity to shape the domain and influence how we approach various challenges.

  • Full-Spectrum Growth: This role is perfect if you've already discovered your interests as a junior and are ready to push through in those areas while still experimenting with different aspects of the analytics function. You’ll get to experience a full stack of skills and a full spectrum of domains.

  • Balanced Independence and Support: Don’t worry—it’s not all on your shoulders. While you'll have the freedom to be fully independent where you want, you’ll also have access to a full team of cross-domain experts to support you when you need it


What will you be working on?

  • Behavioural Economics → Redefine Productivity - Investigate when engineers are most productive and create metrics that integrate system performance with developer satisfaction and work-life balance.

  • Data Science → LLMs for Incident Alerting: Leverage Large Language Models to analyse our thousands of post-mortems, refining our incident alerting systems with advanced natural language processing.

  • Data Engineering → Revolutionize ETL and KPI Tracking: Move beyond basic ETL processes by working with REST APIs, Airflow, and DBT to build efficient data pipelines and transform data. Develop and refine systems to automate and optimize key KPIs related to IT costs, providing actionable insights.

Your work will directly influence Wise’s success and trajectory. If you’re excited about advancing the boundaries of data and technology, apply now and be part of our future!

Benefits:

  • Competitive stock options in a profitable company.

  • Flexible working conditions tailored to support a balance between work and personal life.

  • Annual budget for personal and professional development.

  • Visa and relocation support for exceptional international candidates.

Commitment to Diversity:

Wise is dedicated to fostering a diverse and inclusive workplace. We strongly encourage applications from all backgrounds and are committed to providing equal opportunity in our employment practices.

If you are passionate about using your analytical skills to influence and improve IT operations within a leading international financial services company, apply now to join us at Wise!

Good Reads

  • State of our CI/CD pipeline (Part 1) / (Part 2)

  • Platform Engineering KPIs

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Top Skills

Python
SQL

What the Team is Saying

The Company
HQ: Austin, TX
6,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

We’re making a positive, irreversible change in the world of finance. Together.

People on every continent around the world are choosing Wise to help them live, travel and work internationally. We’re the fairest, easiest way to send money overseas.

Built by and for people who live global lives, we make sending money abroad up to 8 times cheaper than the bank. This is money without borders - instant, convenient, transparent and eventually free.

For our customers, using Wise is as simple as sending money from A to B, but behind our app and website is a complex engine of currencies and routes, that’s being designed, built and powered by our talented teams in cities around the world.

We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.

Why Work With Us

We are a mission-driven company, looking to change banking for the better. Current banking systems don’t let us send, spend or receive money across borders easily. Or quickly. Or cheaply. So, we’re building a new one. If you're looking for an autonomous work environment, where you'll face cool challenges, learn and grow, you'll like working at Wise

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WISE Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Here at Wise we have a hybrid working model – a mix of working from home and from the office. Wisers can also work remotely for 90 days a year. By ‘remote’ we don’t just mean from home, but from wherever in the world you choose to!

Typical time on-site: 2 days a week
HQAustin, TX
Singapore
Brussels, BE
Hungary
Kuala Lumpur, MY
London, GB
Mumbai, Maharashtra
New York, NY
São Paulo, BR
Tallinn, EE
Tampa, FL
Tokyo, JP
Learn more

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