Product Analyst II - Athlete Reporting, Analytics, and Data (REMOTE)

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Welcome to Product Management at DICK’S Sporting Goods, where we specialize in delivering retail excellence along every aspect of the customer journey.

Our mission focuses on crafting intuitive, easy-to-use products that span across our business. We are looking for a new team member to join our technology team, partnering with product teams to bring product-market viability ideas that inspire, innovate and deliver elevated experiences for our customers and products.

This position is within the Reporting, Analytics, Data and Data Science portfolio of DICK’S Sporting Goods Tech. The position will work on our Tech product team dedicated to supporting our athlete data and reporting. Candidates with the following experience will be considered for the role: customer service data & reporting, customer / account data & reporting, working on an agile scrum team, proficient in SQL.

As a Product Analyst II, you will work closely with product managers, product designers and software engineers to deliver products and services that align to strategic priorities as well as achieve product-market fit. You will be an active participant in the organization and deliver high-quality products through the following:

Analytical Services
As a Product Analyst II, you will support strategic analytic services in partnership with technology and business teammates. You will work within a portfolio domain and function to develop an in-depth understanding of the business, processes, services and operations.

Data Steward
Where appropriate, you will act as a technical data steward for priority data domains where you will support efforts in documenting data definitions and key business metric calculations. This role is a critical enabler to ensuring the data moving through the system is governed and accurate. This role is a critical enabler to ensuring the data moving through the system is governed and accurate within data domains.

Technical Requirements
The Product Analyst II role partners closely with product managers to understand the strategic vision and roadmap of a product. You will work with the product manager on your team to identify and document technical specifications for product development. You will work with software engineering, data engineering and architecture to determine how to develop the solution to meet the product and customer expectations. As part of the team, you are accountable to partner with software engineering and product management on the testing and acceptance of technical requirements before shipping to production.

Operations Support
You will implement maintenance and efficiency procedures, monitor product health and stability, gather system statistics and troubleshoot reported errors. Working back with the product team to ensure prioritization and resolution as quickly as possible.

Job Duties & Responsibilities

Strategy – How you understand and plan within a product team that solves customer problems and drives market impact

Embrace Curiosity and Continuous Learning

• Collects and organizes data to solve problems or answer questions

• Asks insightful questions to drive actionable insights

• Partners with the product management organization to share insights that inform product roadmaps

• Works closely with Product Management and Product Design to define opportunities for improvement within product portfolio

• Solves problems with a fresh perspective rooted in data

Execution – How you support and provide oversight to the design and delivery of solutions to our customers

The Product Analyst II role works with a product team, supporting day-to-day operations as follows:

Effectively Communicate Data

• Transforms meaningful data into digestible and actionable insights

• Provides critical analysis without bias or expectations to inform product strategy

• Uses data analysis to effectively communicate the “why”

Creates methodical and systemic guides for appropriate use and transformation of data

• Uses graphs, infographics and other methods to visualize data and support KPI measurement

Be a Steward of Data

• Monitors and plans for appropriate compliance requirements

• Acts as a data steward and implements data governance requirements

Execute & Deliver

• Performs ad hoc analytics to resolve and inform accurate requirements gathering

• Documents data definitions and key business metric calculations

• Documents technical requirements in user story format for data engineering, machine learning engineering and software engineering teams to execute against

• Performs quality assurance testing on technical specifications to confirm feature acceptance

• Mines and merges data to develop insights on key business and technology challenges

QUALIFICATIONS:

Candidates for this role should have:

• Experience working with product management, product design and software engineering in a modern development environment

• Understanding of software development lifecycle

• Foundational understanding of Scrum and Agile methodologies

• Knowledge of business intelligence tooling and code base analytical tools

• Advanced understanding of metrics and monitoring methodologies

• Experience in building data requirements, data models and source to target mappings

• Experience as a data steward and executing on data governance requirements

• Comfortable working, combining and analyzing data from different source and maturity levels

• Use of graphs, infographics and other methods to visualize data and support KPI measurement

• Ability to navigate and collaborate across technology and business partners

• Strong written and verbal communication skills

• Excellent organizational skills

• Strong deductive reasoning skills

• Curious attitude and desire to learn

This is a fully remote position

This role is not eligible for immigration sponsorship.