Operations Manager
With the advent of genomic sequencing, we can finally decode and process our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of this data. We're on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings. We are looking for an Operations Manager who will work with cross-functional teams to support new assay launches and process improvement projects across our clinical testing business.
What You’ll Do
- Collaborate with leaders across a variety of disciplines (Clinical Lab, Product, Operations, Customer Success, Marketing) to implement new product features and execute assay launches
- Work closely with engineering and product teams to scope and build requirements, prioritize software enhancements in support of internal operations and test delivery, while keeping in mind short-term gain and long-term scalability
- Act as a subject matter expert on operational implementation of new assays and enhancements to the existing suite of Tempus Genomic tests
- Identify and respond to project issues and risks; own and provide expedient follow through to action or resolution and communicate appropriately
- Report project statuses, quality metrics, and general feedback to team leadership
- Propose and build new workflows to solve problems and support operational needs
- Own stakeholder communication, expectations management, timelines, and the end-to-end project plan for a variety of projects with minimal supervision
- Other duties as assigned
Qualifications:
- 5+ years experience with prior project or account management responsibilities
- Bachelor’s degree required
- Experience working as part of a larger team to drive initiatives at scale
- Experience working with product/engineering teams
- Ability to thrive in a fast-paced environment; flexible and resilient with the ability to execute changing business priorities
- Ability to prioritize and maintain multiple projects at the same time
- Driven to identify problems as they arise and manage solutions
- Ability to tailor communication based on the needs of cross-functional teams and business leaders
- Tech-savvy and comfortable learning and integrating new forms of technology with a steep ramp-up period
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-AW1#LI-Hybrid#LI-Onsite
The expected salary range below is applicable if the role is performed from [Illinois] and may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits, depending on the position.
Illinois Pay Range
$80,000—$120,000 USD
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Additionally, for remote roles open to individuals in unincorporated Los Angeles – including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
What the Team is Saying
What We Do
Tempus is a technology company advancing precision medicine through the practical application of artificial intelligence in healthcare. With one of the world’s largest libraries of clinical and molecular data, and an operating system to make that data accessible and useful, Tempus enables physicians to make near real-time, data-driven decisions to deliver personalized patient care and in parallel facilitates discovery, development and delivery of optimal therapeutics.
The goal is for each patient to benefit from the treatment of others who came before by providing physicians with tools that learn as the company gathers more data. For more information, visit tempus.com.
Why Work With Us
We're looking for those who challenge the status quo. For the builders who are never done building and the learners who are never done learning. We're looking for unwavering commitment and undying curiosity. We're looking for the smartest people on the planet to attack one of the most challenging problems mankind has ever faced.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Most of the team follows a hybrid policy, with some roles allowing for a fully remote arrangement and some roles being onsite only.
