Process Improvement Specialist

Posted 3 Days Ago
Be an Early Applicant
Warsaw, Warszawa, Masovian
Entry level
Fintech • Payments • Financial Services
The Role
As a Process Improvement Specialist, you'll focus on improving customer support processes, coordinating application development projects, handling escalations and providing daily operational support related to customer and merchant services while collaborating with various departments.
Summary Generated by Built In

Description

What you'll do:

· Customer Support process improvement (for internal and external users)

· Coordination of projects aimed at developing applications

· 2nd line support including escalations handling

· Support in daily operations related to customer and merchant services, e.g., reporting

· Cooperation with other Euronet departments and other tasks assigned.

Requirements

What we are looking for:

· Polish and English language knowledge

· Experience in help desk or customer service

· Strong analytical skills

· High attention to detail

Benefits

Euronet offers excellent career prospects within a dynamic and multinational organization with leading position in the market and ambitious expansion plans.

We offer:

-Employment contract

-Medical package

-Sport CARD

-Life insurance

-Development in a challenging position

Please note, that the role is going to be a maternity-leave job contract.

The Company
Leawood, Kansas
2,936 Employees
On-site Workplace
Year Founded: 1994

What We Do

Starting in Central Europe in 1994 and growing to a global real-time digital and cash payments network with millions of touchpoints today, Euronet (NASDAQ: EEFT) now moves money in all the ways consumers and businesses depend upon. This includes money transfers, credit/debit processing, ATMs, point-of-sale services, branded payments, currency exchange and more. With products and services in more than 200 countries and territories provided through its own brand and branded business segments, Euronet and its financial technologies and networks make participation in the global economy easier, faster and more secure for everyone

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