What you'll do:
· 2nd line support including escalations handling (i.e., solving issues that were impossible to be solved by the first line support)
· Complaints control and oversight (i.e., solving escalated issues)
· Support in daily operations related to customer and merchant services (e.g., reporting)
· Cooperation with other Euronet departments and other tasks assigned.
What we are looking for:
· Polish and English language knowledge
· Experience in help desk or customer service
· Highly developed soft skills
· Excellent customer service skills and communication skills (written and oral)
Euronet offers excellent career prospects within a dynamic and multinational organization with leading position in the market and ambitious expansion plans.
We offer:
-Employment contract
-Medical package
-Sport CARD
-Life insurance
-Development in a challenging position
What We Do
Starting in Central Europe in 1994 and growing to a global real-time digital and cash payments network with millions of touchpoints today, Euronet (NASDAQ: EEFT) now moves money in all the ways consumers and businesses depend upon. This includes money transfers, credit/debit processing, ATMs, point-of-sale services, branded payments, currency exchange and more. With products and services in more than 200 countries and territories provided through its own brand and branded business segments, Euronet and its financial technologies and networks make participation in the global economy easier, faster and more secure for everyone
.JPG)
_2.png)
