At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
The Process Improvement Analyst is responsible for the identification, redesign, development and implementation of complex operational process improvements and automation projects, which will result in significant positive impact to Dick’s Sporting Goods. This role will serve as an internal expert in process transformation and change agent to instill a culture of continuous process improvement and innovation across the organization.
Job Duties & Responsibilities
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Partner with internal stakeholders to identify and prioritize process and operational opportunities and create efficiencies. Document and analyze current state processes; design, document/map, and communicate future- state process, including automation opportunities. Direct meetings, interviews, and workshops to gather requirements necessary for design solutions and lead future state implementation plans.
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Coordinate and complete various project management tasks including, communication and training plans, leadership status reports, and standardized tools/process guides. Identify key risks or roadblocks and provide leadership recommendations to drive work and process efficiencies.
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Develop key reporting metrics to quantify hard savings and/or process efficiency improvement. Calculate ROI’s in an effort to prioritize automation road map.
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Provide ad-hoc analysis on automation journey; administer intake projects within our automation software suite; liaise with key stakeholders to ensure automations are working as designed.
QUALIFICATIONS:
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Bachelor's Degree in Business, Organizational Effectiveness, Information Technology or related degree
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3 - 5 years' experience in retail or technology preferred
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Lean, Six Sigma preferred
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Training in Organizational Change Management theories and practice preferred
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Project Management Professional (PMP) Certification a plus
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What We Do
YOU LIVE AND BREATHE SPORTS. SO DO WE.
In work and in life. On the field, the court or the ice. Nothing wins like a commitment to excellence; to your team and your goals. At DICK’S Sporting Goods, it’s this kind of thinking that inspires our mission.
Our culture is the result of people who give their all and always have their head in the game. People who are Passionate, Committed, Skilled and Driven to help athletes – and one another – achieve their personal best. That includes sharing our success to fund local teams, coaches and mentors.
Sports can shape who we are and who we’re becoming. They can build character, transform communities and change lives. Our recognition of the power of sports creates a sense of purpose that empowers us to perform at the highest level for the athletes and communities we serve.
If you love sports as much as we do, join us now. Opportunities exist at our 800+ Retail Stores, 5 Distribution Centers, and Corporate/Customer Support Center in Pittsburgh. Apply online at: DicksSportingGoods.jobs
Headquartered in Pittsburgh, DICK'S also owns and operates Golf Galaxy and House of Sport stores, as well as GameChanger, a youth sports mobile app for scheduling, communications, live scorekeeping and video streaming. DICK'S offers its products through a dynamic eCommerce platform that is integrated with its store network and provides athletes with the convenience and expertise of a 24-hour storefront.
To learn more about DICK'S visit our:
Investor Relations Page: investors.dicks.com
Check Out Our Sideline Report: investors.dicks.com/news/sideline-report
Search & Apply for Jobs: dicks.com/jobs
