Process & Control Supervisor

Posted 16 Days Ago
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Pune, Mahārāshtra
Senior level
Biotech
The Role
The Process & Control Supervisor at Ecolab manages processes and associates to ensure timely, high-quality results and problem resolution with distributor partners and finance divisions. Responsibilities include maintaining standard operating procedures, identifying process improvements, delivering training, and serving as a team lead and main point of contact for escalations.
Summary Generated by Built In

At Ecolab, you can help take on some of the world’s most meaningful challenges, delivering critical insights and innovative solutions to help our customers achieve clean water, safe food, abundant energy and healthy environments. With our worldwide reach and ambitious growth plans, you will have the opportunity to own your future and impact what matters. Are you ready to make an impact? 

Ecolab is searching for a driven Process & Control Supervisor for future opportunities within our Distributor Finance team in Pune, India

Process & Control supervisor will act as a process lead, ensuring that all data in the system is entered accurately and resolves queries in timely manner. Works as a "go-to" person for external units for requests outside standard business routine. Acts as a backup for Team Leader and other Sell-Out Data Specialists when needed.

What’s in it For You:

  • You will join a growth company offering a competitive salary and benefits. 

  • The ability to make an impact and shape your career with a company that is passionate about growth.

  • The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best. 

  • Feel proud each day to work for a company that provides clean water, safe food, abundant energy and healthy environments. 

What You Will Do:

  • Effectively manages the processes and associates to consistently deliver timely high-quality results that meet or exceed service levels 

  • Address issues with distributor partners, divisional finance, and sales management to develop solutions and initiatives to eliminate existing or future issues 

  • Maintain and create departmental standard operating procedures 

  • Demonstrate urgency to resolve issues with associates and internal customers 

  • Demonstrate understanding of importance and follow Sell-Out Data Team controls

  • Participate in Sell-Out Data process as a country primary contact point

  • Suggest procedural changes to improve productivity

  • Ensure proper information flow between all stakeholders in the process

  • Proactively identify improvement opportunities, lead or support projects in scope

  • Deliver trainings/workshops for external units

  • Act as a process SME and provide troubleshooting support to team associates

  • Train new joiners and other Specialists in new areas

  • Be a support to team lead; fill in for team lead and lead team meetings when required

  • Act as main point of contact for escalations and issue resolution

  • Coordinate, schedule and lead team meetings

  • Coach and help develop team members

  • Motivate and inspire team members

  • Accountable for team engagement

Minimum Qualifications:

  • 6+ years of relevant professional experience with analysis and problem-solving skills

  • Degree in finance, accounting, business or a related area or equivalent professional experience

  • Previous experience in international environment

  • Previous experience in leading people and/or projects

Preferred Qualifications:

  • Advanced Microsoft Office: Excel, Word, Outlook, Access and PowerPoint

  • Knowledge of SAP with clear understanding of financial processes

  • Fluent English in speaking and writing

  • Strong command of other European language (French, German, Italian, Dutch) is an asset

  • Sound knowledge of Ecolab’s policies & procedures related to area of responsibility

  • Sound knowledge of Ecolab’s products and services

  • Understanding interconnections of Sell-Out Data processes with other processes within EMEA

  • Ability to Good at reporting to management

Skills:

  • Analytical Skills

  • Detail and quality orientated

  • Proficient organizational and time management skills, with ability to manage multiple priorities and meet deadlines

  • Excellent communication, presentation and cooperation skills

  • Customer Service focused; ability to partner with internal/external contacts

  • Proactive approach – thinking ahead

  • Dealing with difficult interpersonal situations

  • Ability to work well under pressure

  • People management

A trusted partner for millions of customers, Ecolab is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on a century of innovation, Ecolab has annual sales of $14 billion, employs more than 47,000 associates and operates in more than 170 countries around the world. The company delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use. Ecolab’s innovative solutions improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets. www.ecolab.com

Follow us on LinkedIn@Ecolab, Twitter@Ecolab, Instagram@Ecolab_Inc and Facebook @Ecolab.

The Company
HQ: St. Paul, MN
29,154 Employees
On-site Workplace

What We Do

A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $12 billion and more than 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world.

For more Ecolab news and information, visit www.ecolab.com, or follow us on twitter.com/ecolab, facebook.com/ecolab or instagram.com/ecolab_inc.

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