At Sentry, we recognize how everyone contributes to the overall success of our company. Effective and efficient operations of the mailroom, enterprise scanning, and print to mail operations are an integral part of our company. We are seeking a Print and Mail Operations Manager to oversee all aspects including internal and external mail distribution, shipping, manual mail sorting, mail assembly, document scanning, photocopy services for the company, high-speed cut sheet and continuous printers to include pre and post processing equipment and mechanical mail inserters.
In this role, you will coordinate activities with Purchasing and Consumer, Business, Financial, Information Technology, Claims, and Human Resources functions to achieve the most efficient and cost-effective use of company resources and services.
What You'll Do
The Print and Mail Operations Manager will be responsible for direct and indirect-reporting staff and the efficient planning, operation and coordination of the various mailroom, scanning and print to mail functions. In addition, you’ll:
- Develop and maintain procedures to meet service levels agreements for inbound mail processing and delivery, outbound mail processing and shipping, transactional/report printing and mechanical mail inserting.
- Monitor all aspects of production and distribution activities and coordinates operations to ensure most effective and efficient use of resources.
- Manage inventory control; this includes all materials produced, consumable supplies, furniture and equipment.
- Be responsible for creation and monitoring of annual budgets including mailroom, enterprise scanning and print to mail.
- Be knowledgeable of US Postal Service, rules, regulations and guidelines for mailing. Administer and maintain Sentry's access and services provided through the United States Postal Service Business Customer Gateway (BCG).
- Administers human resource - related activities including timely performance and salary reviews and ensures all subordinates adhere to human resources policies and practices. Selects, develops, motivates and recognizes staff.
- Develop skills to assist in a variety of print and mail operations functions
What it Takes
- Bachelor’s Degree or equivalent work experience
- 5+ years of related work experience including knowledge of mail operations, print to mail, postal regulations, material distribution and inventory management
- Knowledge of operations and equipment used in the mailroom, enterprise scanning and print to mail
- Prior management experience strongly preferred
- Previous experience in mail services, production printing and inserting and document scanning desired
- Organization and project management skills
- Good human relations, leadership, and communications skills
- Must be available and flexible to work varied hours including early morning, weekends and late nights
- Associate must possess a valid driver's license and have the ability to drive a company car or personal vehicle for company business.
- Associate must have the ability to travel as necessary to satisfactorily complete their job responsibilities as assigned.
What You'll Receive
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.
- Meal Subsidy available for associates who report to an office.
- 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
- Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
- Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
- Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
- Well-being and Employee Assistance programs
- Sentry Foundation gift matching program to encourage charitable giving.
About Sentry
We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Thank you!
Associate Talent Acquisition Specialist
Esbeidy Guevara
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
What We Do
Your business. Your employees. Your peace of mind. At Sentry, we understand what matters most to you. Because we’ve been there ourselves. We got our start in 1904, when members of the Wisconsin Retail Hardware Association formed their own insurance company. Establishing the company gave members strength in numbers, but it was the true strength of personalized service and Midwestern roots that became hallmarks of the Sentry name.
Today, we’ve grown to become a member of one of the largest and most financially secure insurance groups in the country by never forgetting where we came from. Perhaps that’s why many of our customers have been with us for decades.
And we can be there for you.
Our customers work in a wide range of industries, including transportation, manufacturing, metalworking, construction, auto dealerships, and more. From 401(k) plans and general liability to commercial property and workers’ compensation, we offer the insurance products that can help protect your business and your employees.
Our Stevens Point headquarters is the flagship of our business, which is supported by field offices strategically located throughout the United States. With more than $22.9 billion in assets, a $7.5 billion* policyholder surplus, and an A+ (superior) rating from AM Best,** the industry’s leading rating authority, we continue providing peace of mind.
One conversation at a time.
To learn more about us, the industries we serve, and the products we offer, visit sentry.com.
The content provided here is for informational purposes only: https://www.sentry.com/footer/legal-disclaimer.
*Assets and policyholder surplus are as of December 31, 2022, and represent the aggregate total for all members of the Sentry Insurance Group and are not reflective of any individual underwriting company.
**Sentry has an AM Best Financial Strength Rating (FSR) of A+ (superior), current as of June 2023. For details about AM Best’s rating scale, see ambest.com/ratings/guide.pdf.
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