Senior Product Designer

About Us

At Resilience, we’re creating a new category that integrates cybersecurity, cyber insurance, and cyber risk management.

Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities – and built by prominent leaders and innovators from the insurance, technology, and cybersecurity industries – Resilience is rewriting the rules of how cyber risk is assessed, measured, and managed. Our integrated cyber risk solutions connect risk quantification software, cybersecurity experts, and A+ rated cyber insurance, all purpose-built for middle and large organizations. 

Guided strongly by our mission and four core values - transparency, excellence, grit, and humility, our culture uniquely blends many different backgrounds, experiences, and skills from across industries and geographies - all focused on helping our clients and partners stay ahead of the bad guys. We are a cybersecurity company, a Cyber and Tech E&O-focused MGA, a fintech startup, and a data science powerhouse, all purposefully built into one. 

Resilience is proud to be backed by leading technology investment firms, including General Catalyst, Lightspeed Venture Partners, Intact Ventures, Founders Fund, CRV, and Shield Capital. With headquarters in San Francisco, Resilience’s team is globally dispersed, with offices in New York, Chicago, Baltimore, Los Angeles, Toronto, and London. Resilience offers insurance coverage through its licensed and appointed insurance agents and security services through its expert security team.

The Senior Product Designer will apply “fullstack” design services: research, strategy, UX and visual design, to the range of software products and service experiences that comprise the Resilience solution. Our solution provides a next-generation approach to the management of cyber risk. We combine insurance, threat intelligence, security expertise and AI-driven, predictive modeling tools to provide customers an unmatched ability to achieve true resilience in that face of cyber threats that continue to grow in their scale and sophistication.

This is an exciting time to join a fast-paced and rapidly growing startup backed by some of the top VCs in the industry (General Catalyst, Lightspeed Ventures, Founders Fund, etc), as we double down on our SAAS offering. This opportunity is well-suited for the designer with an interest in how users can leverage data, how AI can solve business problems, and the creation of new products from concept to delivery.

We’re looking for a Senior Product Designer with a view of both the “big picture” and attention to details, adept at collaboration, exploration and a commitment to UX craft and a love of visual design. You will be a key member of a small, growing team tasked to support conversations with users, stakeholders and experts, to deliver insight and ideas, to help build consensus around product vision, to prototype and test concepts, and to design and ship products with real impact for customers and for our business. Thoughtful, with a “bias toward action”, motivated by passion for your work, easygoing and positive are the vibes we strive to maintain on our team. You value the opportunity to develop a long term engagement with a product, helping to evolve and optimize over time, and with a team, growing our ability to deliver with outsized impact.

We specifically require a designer with experience working in an agile, startup environment. You will be responsible for delivering rapid prototypes to define and market-test new, technically complex product offerings that provide clear business value to a diverse range of customers.

We strive to maintain a team atmosphere that is thoughtful, action-oriented, passionate about our work, easygoing, and positive. You value the opportunity to develop a long-term engagement with a product, helping it evolve and optimize over time, and you’re excited to grow our team’s ability to deliver with outsized impact.

As a core member of the product design team, you will collaborate with business and product leaders, data scientists, security experts, and developers to deliver powerful digital tools and services that align with Resilience’s mission. We prioritize agility and flexibility, essential for thriving in the ever-evolving startup environment where continuous learning and adaptation are key.

This is a remote position located near one of the following locations: Los Angeles, San Francisco, New York, Chicago, Baltimore, Cincinnati.

Responsibilities:

• Actively contribute creative, strategic ideas.
• Develop powerful tools and content for business users, from concept to delivery and ongoing Optimization.
• Design and produce, with attention to detail, the broad range of creative deliverables needed to deliver leading products, including journeys and flows, maps, wireframes, UX and UI.
• Help us evolve our design systems.
• Develop data visualization techniques to make complex data legible and useful for a range of users.
• Support the needs of an engineering team continuously shipping new features.
• Meet deadlines in a fast-paced environment.

Qualifications:

• 5+ years of professional experience in the field of digital product design.
• Advanced proficiency with Figma, Adobe Creative Suite (InDesign, Photoshop, Illustrator) and Google Suite (Docs, Slides, and Sheets).
• Ability to plan and execute research, analysis, ideation, and prototyping.
• Ability to deliver UX and visual design documents, including: site maps, user journeys, site flows, Information Architecture (IA), wireframes, UI, design systems and libraries.
• Ability to articulate and confidently present creative ideas to internal teams.
• Ability to multitask while being extremely organized, productive, timely, and reliable.
• Ability to synthesize constructive feedback into designs while still maintaining a strong, cohesive vision.
• Ability to work independently on projects from initial stages to completion and take direction well while showing initiative.
• Experience with Data Visualization - including infographics and data-based journalism - is a plus. 
• BA in Visual Arts, Graphic Design, Digital Media Design, Interactive Design or an equivalent combination of training and design experience is required.

What Resilience Offers You

Innovative company culture

Flexible work schedules

Family paid leave

Paid healthcare for employees

401k

Professional development & career advancements

Flexible paid time off

Employee referral bonus

Accommodations and Accessibility

We want to ensure you're able to perform as well as possible in your interview. As part of that, if you have any accessibility-related needs to ensure a comfortable visit, please let us know. We'll do our best to provide reasonable accommodations to suit your working style during your interview and if you join our team.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources team at [email protected].