Principal Technical Program Manager

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Hiring Remotely in India
Remote
Artificial Intelligence • Machine Learning • Software • Analytics
Our mission is to verify 100% of good identities in real-time and completely eliminate identity fraud on the internet.
The Role

Predictive analytics and machine learning power Socure’s groundbreaking technology and fuel our mission to verify 100% of good identities in real time and completely eliminate identity fraud on the internet.

Socure is the world leader in digital identity verification and fraud prevention. Our recent awards include Forbes 2022 America’s Best Startup Employers, The Forbes Cloud 100, The Deloitte Technology Fast 500, and Inc. 5000’s fastest growing companies.

Listen to why some of the world’s top technology investors see the enormous, transformative potential in Socure’s mission and products:

https://www.youtube.com/watch?v=ifM9_jPQCv8

Job Summary:

Create a strategic operations vision and implement across biz lines while driving delivery of cross functional complex projects with minimal defect rates; implement and track continous operational improvements while preserving the security and integrity of our customer’s data.

Job Summary:

  • Create Vision, Strategy, and Roadmap for Cross-Functional Operations (with metrics). Implement Strategy and Vision across Biz Lines. Provide Monthly updates on the Roadmap (metrics-driven).

  • Manage the execution and deployment of multiple Products across business lines. This includes managing project schedules, budgets, resource allocation, and risks.

  • Work closely with engineers and designers to define product requirements, specifications, and user stories. Help break down complex problems into actionable roadmaps and tasks. Ensure identity products meet security, privacy, and compliance standards.

  • Work with legal and policy teams to interpret and build requirements into the products. Help define key performance indicators and success metrics for SDLC and Scrums.

  • Track progress and optimize as needed. Manage relationships with key technology and platform partners. Work to align roadmaps and ensure interoperability.

  • Communicate status, risks, and critical decisions to senior managers and executives. Escalate issues as needed to unblock teams.

  • Implement and drive Gen AI based efficiencies into engineering operations

  • Be data driven, Define and measure improvements in development processes to increase the organization's efficiency, quality, agility, and identity.

  • Mentor and coach team members. Guide career development and help resolve any issues.

Job requirements:

  • Bachelor's degree (Technical field preferred).

  • 10+ years of relevant work experience.

  • Ability to create project plans independently, analyze metrics on Google Sheets / JIRA, etc.

  • Hands-on experience with SDLC /working with engineering teams; excellent communication skills to articulate engineering/business problems across teams

What You'll Bring:

  • Experience with one or more project management methodologies (agile, waterfall, etc.) and using tools like JIRA

  • Experience working with both onshore and offshore teams, and distributed teams in general

  • Experience working in a regulated environment (compliance with security standards such as ISO 27001, HIPAA, others)

  • Experience working in a similar technical environment as Socure (SaaS on public cloud, heavily data driven and machine learning driven projects, critical security requirements)

  • Experience with software development best practice and microservice architecture

  • 10+ years of practical experience in program management , Scrum Master role

  • Strong analytical skills

  • Strong interpersonal skills, capable of leading teams and team leaders to consensus to drive initiatives forward

  • Experience with using Gen AI tools for productivity improvements

Socure is all about encouraging people to push the boundaries of what’s possible through top-tier performance, innovation, ownership, and shared expertise.

We empower excellence by providing great perks and benefits to both our fully remote employees in North America and our hybrid teams in India.

To learn more, check out Socure’s Career Page: https://www.socure.com/company/careers

Socure is an equal opportunity employer and value diversity of all kinds at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how our work is changing the world, check out these articles and videos:

  • Socure is Forbes' 2022 Best Startup Employer: https://bit.ly/3fbNw8S

  • Socure Accelerates Onboarding for 50+ Crypto, Neobanks, and More: https://bit.ly/3dwN2K7

  • Socure's Impact on Financial Inclusion: https://www.youtube.com/watch?v=Y6nBc6s1wsU

  • Socure's Impact on Fraud Prevention: https://www.youtube.com/watch?v=M46UG8QyKe4

  • Archives & Press Releases: https://learn.socure.com/about/press-release

The Company
Chennai, Tamil Nadu
386 Employees
On-site Workplace
Year Founded: 2012

What We Do

Socure is the leading platform for digital identity trust. Its predictive analytics platform applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet to verify identities in real time. The company has more than 750 customers across the financial services, gaming, telecom, and e-commerce industries, including three of the top five banks, seven of the top 10 card issuers, three of the top MSBs, the top payroll provider, the top credit bureau, and over 100 of the largest and most successful FinTechs. Marquee customers include Chime, Varo Money, Public, Stash, and DraftKings.

Socure has received numerous industry awards and accolades, including being named to Forbes America’s Best Startup Employers 2021, being awarded Best New Technology Introduced over the Last 12 Months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked number 70 in Deloitte’s Technology Fast 500™, being listed as a Gartner Cool Vendor, being recognized by Forbes as one of the Top 25 Machine Learning Startups to Watch, being named to CB Insights: The FinTech 250, and being awarded Finovate’s Award for Best Use of AI/ML, to name a few.

Why Work With Us

Socure is a critical part of the infrastructure of the digital economy and what we do is critical to ensure the safety of anyone doing any sort of business on the internet. Because of our technology digital identity theft will be eradicated and more people will be included in the digital economy than ever before.

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