Principal Software Engineer, Search Optimization

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.

With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are

Our Engineering team creates innovative product experiences that power personalized marketing at massive scale. We develop cutting-edge applications and systems that process 100s of billions of messages and events per year, enabling marketers to connect effectively with hundreds of millions of consumers. Joining our team offers a high-growth career opportunity to work with some of the world’s most talented engineers in a high-performance and high-impact culture.

As a Principal Software Engineer, you will be responsible for leading the design, development, and deployment of distributed data applications and contributing towards the betterment of engineering culture at Attentive. You will partner closely with cross-functional teams to create our high-impact search platform, delivering personalized experiences for our clients and their customers. Your role will also include mentoring engineers, driving technical excellence, and contributing to strategic planning for the engineering department.

This team is building the search platform that empowers our clients to curate audience segments, which Attentive uses across the platform to personalize content. By delivering more relevant and engaging messages, this drives higher performance for our clients and better experiences for their customers.

Why Attentive needs you

• Anticipate and advocate for the future of the Attentive platform, partnering with peers to proactively design solutions
• Be the technical connector across engineering, product, and design to ensure we deliver high quality software, and innovative, impactful products
• Contribute to company-wide engineering initiatives, including process improvements, infrastructure upgrades, and system enhancements
• Provide technical leadership and mentorship to a team of engineers, ensuring growth and adherence to best practices
• Multiply the effectiveness of others by facilitating cross-team work
• Reduce the complexity of projects in order to get more done with less work

About you

• 10+ years experience as a Software Engineer with a focus on high throughput distributed systems
• You have expertise developing with Java, Python, or Go and strong understanding of object-oriented design, algorithms, and optimization
• You are knowledgeable about data modeling, data access, and data storage with relational and non-relational databases
• You have a proven track record of architecting applications at scale, maintaining secure reliable infrastructure, and setting a high bar for quality 
• You are excited by the big, hard problems and look forward to identifying the areas of greatest need and creating plans to improve them
• You are an empathetic communicator who can work seamlessly with technical and non-technical stakeholders
• You are comfortable with ambiguity and are adept at using business goals to turn that ambiguity into clear deliverables

Our scale

• 8,000 brands powered by Attentive sent over 2.2 billion text messages over Cyber Week 2023 (Black Friday/Cyber Monday) representing a growth of 31% from 2022
• We sent 32 billion SMS messages in 2023, up 32% YoY. That’s an average of 87 million per day
• Our production cluster contains over 18,000 containers which serve 200+ services
• Our streaming services process over 80 billion events per month

What we use

• We use a wide variety of technology and we’re always looking for the best solutions to solve hard problems
• Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Pulsar, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS
• Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $193,800 - $285,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.