Principal Product Manager, Technical

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Are you ready to join the Un-carrier movement?
If so, our Data Protection Technologies and Compliance (DPTC) team is searching for an impactful Principal Product Manager to join us taking the next big leap forward responsible for a portfolio of enterprise collaboration, communication, and automation services!
Our Principal Product Managers are an extended part of the DPTC team within Innovative Data Solutions. The DPTC team’s Vision is to be T-Mobile’s Privacy Champions as we empower, protect and enforce the privacy choices of everyone who uses T-Mobile products and services. Our Mission is to Earn Trust as we treat our customers right by being transparent and giving them practical ways to control how their data is used. We innovate responsibly, and continuously improve our products and processes to safeguard individual privacy as technology evolves.
We are looking for a top-tier Principal Product Manager to implement Privacy regulations, data architecture, microservices architecture, AI/ML, & messaging to deliver scalable technology solutions that align with T-Mobile's NorthStar products, platforms and architecture vision. This individual is encouraged to work with our privacy, legal, business partners to launch new innovative features while keeping Privacy Compliance at the forefront.
We are a team that encourages innovation and advocate an agile and open approach, truly working and playing in the Un-carrier way!

Responsibilities:

• Define product concept and requirements for Enterprise Data Privacy & Contact Preferences
• Lead translation compliance requirements into products and features
• Partners with business, internal/external team members and Leadership to understand current customer experiences, identify customer difficulties, collaborate with UX to research possible solutions for improving the customer experience, evaluate new technologies, make recommendations for future products, and lead the roadmap for the product line
• Leads the technical product roadmap for sophisticated or cross- platform solutions.
• Leads and run product backlog and priorities with our business and technology partners.
• Leads the "big picture" of challenges impacting customer satisfaction, including the technical, functional, process, and policy considerations, and creatively defines and implements solutions to those challenges
• Advises and evangelizes a strong customer focus and customer experience that aligns decision making with IT investment choices and prioritization.
• Works with business to identify and articulate initiative scope, benefits and ROI.
• Collaborates with partners to plan and lead product releases.
• Develops and communicates a point of view on sophisticated technical topics. Align multiple domains, both technical and non- technical, on this common vision.
• Attain expert knowledge of competitive and 3rd Party solutions and products
• Participate in key vendor meetings for opportunity identification
• Partner with legal to craft potential new innovative patents

Relationship and People Management

▪ Effectively and efficiently persuade, direct and collaborate with SVP’s, and occasionally with EVP’s and C-Suite.

▪ Regularly leads large sophisticated, cross functional teams, mentor more junior Technical Product Managers

Knowledge, Skills, and Abilities:

• 9+ years of relevant Product Management, Product Owner experience in agile software product development environment.
• Industry authority on current standard processes of Technical Product Management and within the domain. Stays relevant through ongoing trainings, conferences, or education.
• Expertise in compliance and auditing against regulations.
• Extensive experience building product roadmaps, envisioning and defining programs, writing detailed functional specifications, and delivering projects
• Shown success in advising matrixed resources and delivering software, with Agile Scrum methodologies, across multiple teams.
• Strong requirements elicitation, and validated writing skills including the ability to write concisely and clearly for different audiences
• Significant Experience with Agile backlog/project management tools.
• Strong Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest
• Experience in delivering large and sophisticated business/technology initiatives.
• Consistent track record to optimally and efficiently connect with Leadership, technical and non-technical audiences while employing a high degree of collaboration and influence. Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.
• Proficiency in MS Office suite.

Education & Certification

Bachelor's Degree is Required, Graduate degree preferred.

SAFe POPM or Related Product Manager Certification highly preferred.

• At least 18 years of age
• Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $139,700 - $252,000

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ302670¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.