Principal Product Manager, Search Experience

Posted 4 Days Ago
Be an Early Applicant
Bethesda, MD
168K-232K Annually
Senior level
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The go-to-market platform to find, acquire, and grow customers.
The Role
The Principal Product Manager will lead the Search Experience, developing strategy, managing features, collaborating across teams, and improving user engagement.
Summary Generated by Built In

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.


ZoomInfo is looking for a Product Manager to take charge of the Search Experience. You'll manage a complex search area and roadmap, launch new search features, and drive user engagement and business growth. This role also involves collaborating with Design, Business Intelligence, Engineering, and Go-to-market teams to influence our next-gen AI search infrastructure. If you're the right candidate, you'll be able to execute the product strategy independently, lead planning, and prioritize work to achieve business goals.

What You’ll Do:

  • Product Vision and Strategy: Develop and communicate a clear product strategy and roadmap for a hybrid search experience that integrates both unstructured prompt-based searches and structured filter-based searches, utilizing the latest AI and LLM advancements. Obtain buy-in from stakeholders and leadership. Present and demo product features externally to customers, analysts, and partners.
  • Platform Infrastructure: Leverage AI platform services, and build common Search components that support platform-wide use cases such as Audience Building and adding Data Enrichment Attributes. Optimize search data storage and retrieval, and the overall scalability of search infrastructure.
  • Customer Relationship Management: Collaborate closely with key customers to develop new features and plan the overall roadmap. Gather and leverage customer feedback and insights to deliver a product that meets user needs and expectations.
  • User Experience: Use user research, usability testing, and user feedback to improve Advanced Search filters and Quick Search experiences and refine the end-user journey.
  • Cross-functional Collaboration: Lead a cross-functional team of UX designers, data engineers, back-end and front-end engineers, to execute the roadmap with demonstrated increase of collaboration, innovation and engineering velocity.
  • Analytics and ROI: Define and track key performance indicators (KPIs) to measure user engagement, search outcome, overall customer satisfaction and retention. Apply data insights to shape product strategies, including market positioning and competitive differentiation. 

What You’ll Bring:

  • Product Domain Expertise: Over 7 years in product management with a demonstrated track record in shipping SaaS products related to search, and solid understanding of search in B2B GTM use cases or relevant B2C or B2B2C. 
  • User Experience Expertise: Aptitude and intuitive understanding of what great user and product experiences are.  Live and breathe customer-centric approach for ideation and ongoing optimization.
  • Customer-Centric Approach: Proven ability to deliver exceptional experiences for both internal and external customers, treating their challenges and successes as your own.
  • Leadership: Sets a high standard for excellence and is adept at clear and compelling communication, especially for complex technical concepts. Proven ability to foster stakeholder collaboration, leverage data-driven insights, and drive significant business results.
  • Intellectual Curiosity: Possesses exceptional intellectual ability, a highly analytical mind, strong emotional intelligence, innate curiosity, and a process-oriented approach. Able to rapidly prototype and develop innovative solutions in collaboration with engineering teams. Enthusiastic about continuous improvement and challenging the status quo to explore new possibilities.
  • AI/ML Proficiency: Strong understanding of machine learning, natural language processing, large language models, and search algorithms. Experience with relevant frameworks and technologies (TensorFlow, PyTorch, ElasticSearch, Solr, etc.)
  • Action-Oriented: Strong bias for action with a proven ability to get things done efficiently.
  • Team Player: Committed to working as one team, supporting colleagues, and celebrating both wins and losses together.

#LI-PS1  #LI-hybrid


Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.

In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.

$168,400$231,550 USD

About us: 

ZoomInfo (NASDAQ: ZI) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

Top Skills

AI
Elasticsearch
Ml
PyTorch
Solr
TensorFlow
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The Company
HQ: Vancouver, WA
3,500 Employees
Hybrid Workplace
Year Founded: 2007

What We Do

ZoomInfo is the go-to-market (GTM) platform for businesses development and revenue growth. Powered by real-time data and insights, our unified engagement platform helps sales and marketing teams find, acquire, and grow customers.

Why Work With Us

ZoomInfo is where the world’s brightest minds in Data and Go-To-Market come together to do their best work.

We’re a founder-led organization that recognizes your success with 2x the career mobility of our SaaS peers. Being action-oriented, resourceful, and resilient will not only help you fit in, it will help you thrive.

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