Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.
We are entering our next major phase of growth, and we are looking for a dynamic leader to elevate the Admin Experience within our product. This individual will be instrumental in positioning our product to IT teams, ensuring it addresses critical enterprise needs around user & group management, plan insights, invoice management, and payments.
As a Principal Product Manager, you will be accountable for driving the Admin Experience roadmap. This includes working on business impacting investments within areas of high ambiguity, driving strategy that aligns with customer demands, business goals, and industry trends. You will report to the Director of Product Management for Enterprise & Ecosystem, based in the USA. Our HQ is in Bellevue, Washington (USA).
You Will:
- Define a vision and strategy for your product area, ensuring it supports the needs of enterprise IT teams and leaders.
- Deeply understand the requirements around user & license management, access controls, roles and permissions, compliance, governance, and auditing.
- Work closely with Product Marketing, Sales, and Pricing and Packaging teams to position our Admin capabilities to IT teams, creating a strong go-to-market strategy.
- Collaborate with Customer Excellence and Sales to gather insights and inform product strategies that address customer needs.
- Define a clear and well-prioritized product roadmap, working with engineering to deliver features that elevate the Admin Experience.
- Partner with design teams to create high-quality, user-friendly experiences that meet the expectations of enterprise administrators.
- Stay ahead of market trends in governance, compliance, and enterprise IT management, using data to drive new recommendations.
- Support additional initiatives and responsibilities as needed.
About You:
- 10+ years experience as a product manager for a software product, B2B or B2C cloud experience preferred.
- Experience in related product segments - Enterprise Security and/or IT Administration.
- Experience working with UX and engineering teams; deep commitment to customers and team collaboration.
- Passionate drive and extraordinary ability to communicate with customers, colleagues, and executives.
- Passion for web-based business software.
- Ability to evaluate and discuss technical concepts.
- Experience working with data analytics and visualization.
Current Perks & Benefits:
- Employer-paid Private Medical and Dental, additional cost for family members
- Monthly contributions toward your pension
- Monthly stipend to support your work and productivity
- 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
- Teleworking options from any registered location in the UK (role specific)
Get to Know Us:
At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, and Bulgaria. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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What We Do
At Smartsheet, our mission is to empower anyone to drive meaningful change — for themselves, their businesses, and the world. Simply working harder is not enough to be successful against a shifting economic landscape. Smartsheet transforms work into dynamic work, unifying collaboration, workflows, and content management into a flexible, secure, no-code platform that gives anyone the ability to continuously make an impact. By changing the way the world works, we believe we can change the world.
Why Work With Us
Smartsheet is a place where people love what they do and are empowered to do their best work every day. We support one another and achieve our goals as a team, not as individuals. Regardless of role, team members are driven, entrepreneurial, and committed to making an impact by turning great ideas into action.
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