The Role and The Team
Fulfilment Core within Zalando builds and operates systems that are at the core of Zalando’s platform strategy and ensure timely, efficient and correct delivery of every one of our customers’ 185+ million orders every year. As a Principal Product Manager in Fulfillment Planning and Execution, you will shape products that ensure the optimal match making between our customers demand and our fulfillment ressources. The execution of orders is hereby not only related to customer orders: We help Stakeholders from various business units to orchestrate internal orders within the Fufillment Network to move goods inside and outside the Fulfillment Network for different purposes.
Your decisions will have a significant impact on the satisfaction of our 49+ million customers and our partners. Help us achieve our vision of a smart Fulfillment Network that manages and optimizes itself while providing the best delivery experience to our customers in an affordable way.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups
WHY YOU SHOULD BE INTERESTED…
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You are the go-to person for your product. You pursue a deep understanding of our customers’ needs, driving relevant research within the organisation and diving into large data sets to generate and validate your ideas.
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You own the product backlog and work together with our high-performing engineers, collaborate with internal stakeholders in various Zalando departments to ensure that priorities are aligned and we solve something that matters - not because somebody said so.
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You have very good communication and stakeholder management skills as well as the ability to manage projects with many dependencies.
WE’D LOVE TO MEET YOU IF…
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You have First hand digital product management experience in all four phases of product management from discovery to delivery in an agile environment
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You are able to build trust with key stakeholders to align multiple teams and deliver on strategic initiatives
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You have Experience in e-commerce preferably in the area of order fulfillment
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You have good verbal and written communication skills, ability to clearly communicate your product vision in simple and easy to understand language for a broad audience, including senior management, your teams, as well as stakeholders and colleagues from within and outside the team
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You have a strong business acumen, attention to detail, strong analytical mindset and a passion for solving problems; ability to bridge the gap between business and technology
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
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Employee shares program
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40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
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2 paid volunteering days a year
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Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
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Work from abroad for up to 30 working days a year
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27 days of vacation a year (for Zalando SE)
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Relocation assistance available (subject to prior agreement)
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Family services, including counseling and support
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Health and wellbeing options (including Gympass)
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Mental health support and coaching available
Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us
ABOUT ZALANDO
It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.
Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.
Our values: https://jobs.zalando.com/en/our-founding-mindset
do.More - our sustainability strategy: https://corporate.zalando.com/en/sustainability
Follow us on Instagram: instagram.com/insidezalando
Top Skills
What We Do
Welcome to Zalando. Here’s some key info about us:
Our position and vision:
- We’re Europe’s leading online platform for fashion and lifestyle
- Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty
- Our vision is to become The Starting Point For Fashion.
Our offering:
- Our assortment of international brands ranges from world-famous names to local labels
- Our platform is a one-stop fashion destination for inspiration, innovation, and interaction
- As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand.
- Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs.
Our beliefs:
- Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I
- We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.
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