Principal Platform Developer

Join a team dedicated to supporting the crucial mission of improving health outcomes.

At Merative,  you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com

Working under minimal supervision, this person will perform software development activities related to existing and new product development. The person will be directed by the team leader, and/or manager and will liaison with Customer technical staff and cross-departmental Merge technical and clinical staff to understand new requirements / design constraints and understand or troubleshoot existing problems with the product. The person is expected to develop and document designs for modules, code and implement those designs, and perform developer verification and validation of those implementations according to the Merge Standard Operating Procedures. The person is also expected to mentor and provide technical guidance to other team members using their knowledge and experience.

Responsibilities:

• Design, develop, and recommend next generation platforms for cloud and on-premise deployments;
• Develop deployment systems for a variety of interdependent applications running on Linux and Kubernetes;
• Perform product development in accordance with Merge’s methodology and practices;
• Perform software module requirement analysis, design, and test design as assigned; 
• Prepare software module specifications, designs, test descriptions and estimates as assigned;
• Implement software modules and unit tests as assigned and conduct appropriate module testing;
• Conduct appropriate verification and validation activities as assigned;
• Detect, report, investigate, and fix product defects as appropriate;
• Assist with escalated customer support investigations;
• Participate in the review of product engineering artifacts (e.g., specifications, designs, test descriptions, implementations, tests, records, reports, etc);
• Assist in the preparation and review of product, engineering, and management plans and reports (e.g., program and project plans) as required;
• Prepare technical reports as required;
• Prepare updates to system specifications, designs, test descriptions, hazard analysis, verification and validation test procedures, and related documentation supporting software development to known standards;
• Where applicable, mentor team members and peer review product artifacts including requirement specifications, design specifications, code, etc.; 
• Engage actively in design and code reviews of work items completed by the team in conjunction with the Team Lead and/or architect;
• Where applicable, interface with customer(s) and Merge staff to gather product requirements, present technical aspects of the product, and understand problems with the product;
• Work effectively in collaboration with other members of the department, or with managers and staff across the organization with whom tasks must be completed;
• Participate in Merge's performance review process, including actively setting product and personal development goals and performing self-assessments;
• Pursue a program of self-development through the use of selected reading, seminars, and participation in continuing education;
• Identify and communicate possible improvements in the work process for customers and peers;
• Perform other duties as assigned by immediate supervisor or upper management.

Core Competencies:

• Ability to work within an Agile development model.
• Ability to learn parts of a large, complex system.
• Ability to work effectively in collaboration with other members of the department, or with managers and staff across the organization with whom tasks must be completed.
• Ability to pursue a program of self-development; through the use of selected reading, seminars, and participation in continuing education.
• Ability to identify and communicate possible improvements in the work process for customers and peers.
• Complete knowledge and full understanding of area of specialization and large, complex system
• Assesses circumstances & uses sophisticated analytical and problem solve techniques to identify root cause.
• Resolves & assesses a wide range of issues in creative ways & suggests variations in approach.
• Works independently and submits work for review at critical points.
• Enhances relationships and networks outside of department / subject matter area.
• Adapts to differing audiences & often advises on complex matters.
• Reviews work of others.

• Technical Skills, (if applicable):
  • Languages:  Bash shell and Coreutils, Perl, Python, Go, Rust, Java
  • OS/Technologies: Linux SuSE Operating system, Heartbeat and Pacemaker Clustering
  • Virtualization platforms: VMware vSphere, Hyper-V, KVM
  • Container platforms:  Kubernetes, Docker, and Podman, AKS, OpenShift
  • Cloud experience:  Azure, AWS, GCP, or other
  • Networking Technologies:  VLAN, Switches, and Load Balancing
  • Storage Technologies:  RAID, NAS, NFS, and SAN
  • Database: Oracle database and SQL
  • Development Environments: Git, Jenkins, Make and Gradle
  • Experience with Software Packaging with RPM
  • Experience in Web application development/deployment Platforms [Apache, Tomcat, etc.]
  • Experience in DICOM and HL7
  • Flexibility to work in an Agile or Iterative development model
  • Knowledge, skills, training and experience in software-intensive systems;
  • Knowledge, skills, training, and experience in software requirements and design engineering skills using a well-defined disciplined engineering process or methodology;
  • Familiarity with Microsoft Office or other office automation/productivity software tools;
  • Excellent oral and written communication skills;
     
• Supervisory Skills, (if applicable):
  • N/A

Qualifications Required:

Education Requirements:

• An undergraduate degree or better in computer science or equivalent discipline or equivalent level of industry related experience;

Experience

• 5+ years of related experience in software development.

Required Training:

• Merative Employee Code of Conduct
• Merative Corporate IT Security Policy
• HIPAA Overview: Health Insurance Portability and Accountability Act
• Cybersecurity Awareness
• Merative ITS-POL-001 Corporate Security Policy
• Merative ITS-POL-002 End User Acceptable Use Policy
• Merative PRI-POL-001 Privacy by Design
• WHPS 110 Privacy and Security Supplemental Training
• Bystander Training
• Anti-Bullying Training
• HR-POL-002 Prohibiting Harassment, Bullying and Other Inappropriate Content
• HR-POL-007 Equal Employment Opportunity and Anti-Discrimination Policy
• Merge Healthcare Quality Management System as required by QS-2036 Training Matrix

Work Environment

The work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office environment: Hybrid: in-office and remote.
• Travel: Occasional
• Dress Requirements (if applicable): Smart Casual

It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.