About Coupang
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
About Coupang Eats
Coupang Eats is Coupang's food delivery service and the fastest-growing delivery service in South Korea.
Having burst onto the Korean delivery scene in 2019, Coupang Eats surprised the world once again in 2024 with 'unlimited free delivery.’ This is the result of our relentless efforts to bring the best delivery experience to our customers.
The innovations we've introduced so far are just the beginning. We will never stop working toward a better future so that everyone in the world can experience a better meal.
Coupang Eats gives its employees ample opportunities to grow. If you want to grow along with experts in their respective fields, join us now.
Role Overview
This role will report to the Director of Sales and Marketing FP&A and will work closely with business leaders from Sales, Marketing, and Customer Service to provide data-driven insights, financial planning, and strategic analysis that support decision-making across the organization. In this role, you will have the opportunity to influence strategic decisions and ensure financial objectives are met while driving operational excellence and customer satisfaction.
Responsibilities
- Financial Planning & Analysis:
- Lead and prepare forecasts, budgets, and financial plans for Sales, Marketing, and Customer Service teams, ensuring alignment with overall strategic objectives
- Provide regular financial performance reports, including variance analysis and forecasts to business leaders
- Develop and maintain financial models, including pricing simulations, cost-benefit analysis, and ROI assessments, to support key business initiatives
- Collaborate with business teams to ensure financial assumptions and strategies are aligned with operatinoal goals
- Cross-Functional Partnership
- Partner with Sales, Marketing, and Customer Service teams to drive cost optimization, improve business performance, and identify areas for financial improvement.
- Act as a financial consultant for major initiatives, launches, and strategic changes to ensure financial targets are met.
- Deep Dive to identify root causes of performance gaps, offering actionable solutions to enhance profitability and customer experience.
- Financial Performance & Reporting
- Consolidate and review P&L statements for Sales, Marketing, and Customer Service functions, ensuring accuracy and highlighting significant variances.
- Provide strategic insights and financial guidance to improve key performance indicators (KPIs), business efficiency, and cost management.
- Continuously improve financial reporting dashboards and automate the reporting process to drive better decision-making.
- Process Improvement
- Identify opportunities for financial process improvements within the business functions and implement automation or more efficient processes where possible.
- Work on special projects related to topline growth, new product launches, or customer-focused initiatives.
Basic qualifications
- 6+ years of experience in finance or strategy-related roles, preferably within the tech, e-commerce, or online service sectors.
- Expertise in financial modeling, including pricing simulations, cost-benefit analysis, and ROI assessments.
- Strong proficiency in Excel and experience with SQL and business intelligence tools for data analysis and dashboard creation.
- Proven track record of working cross-functionally with teams in Sales and Marketing.
- Strong communication and presentation skills, with the ability to explain complex financial concepts to non-financial stakeholders.
Preferred Qualifications
- Professional certification (e.g., CPA, CFA) is a plus.
- Experience in financial planning and analysis (FP&A) or business partnering roles within fast-paced, high-growth environments.
- Familiarity with advanced analytics platforms or tools for reporting automation and data visualization.
Recruitment Process and Others
- Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview - Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
- Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
- Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
- Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
- https://www.coupang.jobs/en/privacy-policy/
- Document Return Policy
- This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
- A job applicant, who has applied but not been finally selected for a position at Coupang (the “ Company ”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
- A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company (Coupang Recruiting Team, Tower 730, 570 Songpa- daero, Songpa-gu, Seoul). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
- In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
- Hiring may be restricted in case the legal qualifications required for hiring and work performance are not met.
Top Skills
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
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