Principal Engineer, Cloud & TechOps

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

As the Principal Engineer, Cloud & TechOps , you will be responsible for designing, implementing, and managing GameStop's IT infrastructure. You will ensure our systems and applications meet performance standards, reliability, and scalability, aligning infrastructure strategies with business objectives.

This position sits onsite 5 days a week in Grapevine, TX.

Key Responsibilities

• Infrastructure Design & Oversight: Lead the design and optimization of GameStop’s infrastructure, leveraging your deep technical expertise to build scalable, secure, and high-performing systems.
• Performance Management: Collaborate with relevant teams to ensure all systems and applications meet established performance SLAs.
• Kubernetes Management: Lead design, optimization, and management of the various Kubernetes clusters, ensuring efficient use of resources.
• Incident Investigation: Use deep knowledge of cloud platforms to quickly identify and resolve complex cloud incidents.
• Independent & Collaborative Work: Operate autonomously, applying independent thought and decision-making, while also effectively leading cross-functional collaboration on complex projects.

Required Qualifications

• Technical Expertise: Strong background in IT infrastructure design, implementation, and management, with an architect-level understanding of network, storage, cloud, and server architecture.
• Experience in Cost Optimization: Proven experience utilizing data to identify and work cross-organizationally to drive the implementation of cost-saving opportunities.
• Project Management: Skilled in managing large-scale infrastructure projects, with a focus on performance outcomes and service level agreements.
• Communication & Decision-Making: Excellent interpersonal and decision-making abilities, able to work independently while also fostering a collaborative environment.
• Prior experience in retail or e-commerce infrastructure management.
• Mastery of cloud platforms (e.g., AWS) and DevOps methodologies.

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.