Design Lead

Job Description of Design Lead (International Wealth)
Hire location: New Delhi (Hybrid, 3 days in office required)
Role classification: Maker (non-managerial)
Start Date: ASAP
We're looking for a Design Lead for our International Wealth Team (New Delhi, India).
Guided by Morningstar's investment principles, this team focuses on delivering meaningful long-term investment results to help investors reach their financial goals. Our complete wealth management platform serves clients' needs at each stage of their life. In addition, the platform enables advisors to manage their practice through portfolio accounting and reporting, client communication, and analyst research. The platform also offers access to Morningstar's best-in-class content, events, and thought leadership to help advisors best serve their clients. Everything we do is driven by our independent view, long-term investment approach, and relentless focus to always put investors first.
This role will be hybrid, with 3 days in-office required.
What you'll do:
In this role, you'll be one of the most tenured Designers (UX/UI) on our India Design team and work with our on-location team of Designers as well as our Designers in Australia and the United Kingdom. This is an exciting time to join us as we're bolstering our Design presence in Mumbai/New Delhi and building our user-centric culture with a team of amazing colleagues. You will report to our Senior Manager of Design. This role is part of Morningstar's Maker (individual contributor) job career ladder for Design.
Your day-to-day will include ownership of some of the most complex user journey challenges our advisors, investors, and internal colleagues are currently facing. You'll also think about the future of our Wealth Marketplace offering. We've been hard at work understanding our user's journey, personas, and the problems we're solving for and need a strong Design Lead to help piece together the puzzles and ensure a cohesive, delightful user experience across the investor/advisor lifecycle. You'll speak to users early and often and help share insights across our business. Further, you'll mentor our more junior Designers with your UX expertise and help build our Design practice for tomorrow.
You'll also:

• Be a member of the International Wealth Design chapter, a team of talented designers across India, the United Kingdom, and Australia.
• Partner closely with International Wealth Design Leaders to grow our practice and Design community.
• Model Design excellence in craft and skill, thinking not only about the nitty-gritty details but also the bigger picture and how Design scales across the teams.
• Lead cross-functional teammates through design thinking workshops, discovery sessions, user research sessions, user testing, and design feedback sessions to bring the voice of the user into everything we do.
• Guide through ambiguous problem spaces to solve our users and customer's most complex problems.
• Work with the Wealth Marketplace leads from Product, Engineering, Method, Marketing, Sales, Implementation, and other disciplines to provide creative direction across projects with guidance from senior design leadership.
• Work with other like-minded Design practitioners across Morningstar to influence work in the wider organization and bring the best of craft into our teams.
• Be responsible for providing feedback and reviewing design outputs of more junior designers working within the Wealth Marketplace team; ensuring we always keep the design bar high.

Who you are:
We recognize that design skills are transferable from one subject to the next, and while working on financial products can be helpful, it's not required for this role. We value diverse backgrounds, experiences, and expertise. Our ideal candidate has demonstratable experience simplifying complex workflows and content into intuitive experiences and solutions, inspiring software development teams, and delivering compelling software products to the market.
We don't expect qualified candidates to have experience in every responsibility listed below, but we wanted to use this job description to paint a picture of your day-to-day on our team. If this role sounds interesting to you, and you've led design solutions, we want to talk to you.
Primary Focus: Service Design / Product Design:

• You have excellent skill in 2 or more of these craft areas and can teach it to others: UX Design, Service Design, User Research, Content Strategy, Information Architecture, Design Systems, Accessible Design, Design Workshopping, Visual Design or UX Engineering.
• Drive the user experience, lead the team towards a solution, and coordinate the work of other designers toward desired outcomes with support from other design, product, marketing, and engineering leaders.
• Solve complex design problems and support team alignment, strategy, and prioritization creatively and effectively.
• Model meticulous attention to detail while consistently delivering high-quality solutions.
• Identify connections between products and communication channels, and guide teams to build and plan for coordinated solutions.
• Exhibit proficiency in core research skills, such as interviewing, analysis, and reporting techniques, and execute common types of user research with minimal guidance and supervision.

Process / Collaboration:

• Demonstrate exceptional stakeholder management skills, including effectively managing expectations and obtaining agreement on key objectives.
• Scale our solutions through component-based approaches, leveraging and advancing our design system, and refining our delivery process as appropriate.
• Support a collaborative, transparent, and high-performing team environment by leading with a positive, results-oriented attitude that contributes to a culture built on resilience, great communication, and mutual respect.
• Use data and experimentation in the design process to deliver intended outcomes.
• Promote open discussion of new ideas, tough issues, and contrasting points of view.

Leadership:

• Persuade and lead others to invest in quality design and demonstrate the value of doing it right.
• Coach other designers, business leads, and stakeholders on the values and methods of design thinking to solve user needs and realize business goals while also supporting our design culture.
• Communicate UX design solutions to multiple development teams through prototypes, detailed specifications, and similar types of communication documents.
• Coach your teammates on how to make decisions around information structure, relationships, and strategy.
• Partner with the product owners and engineering leads to support the end-to-end vision of the product.

Basic Qualifications:

• 6+ years of experience as a User Experience Design professional is required.
• Bachelor's degree in graphic design, Digital Design, Communication Arts, Human-Computer Interaction, Industrial Engineering/Design, Computer Science, related field, or equivalent professional experience.
• Solid understanding of UX design principles and user-centered design.
• A portfolio of work, showcasing your skills as an advanced design practitioner will be required for consideration.

Preferred Qualifications:

• Strong knowledge of Figma, Microsoft Office Suite, and Mac OS X
• Knowledge of HTML and CSS
• Experience as a UX Designer in financial services or large corporation

How to apply:
Please include your resume and a link to your online portfolio of work you're most proud of, so you can tell stories about your experience and impact. We're interested in your designs and want to understand how you work with a team to solve problems. Applications without a portfolio will not be considered.
Morningstar is an equal opportunity employer.
If you receive and accept an offer from us, we require that personal and any related investments be disclosed confidentiality to our Compliance team (days vary by region). These investments will be reviewed to ensure they meet Code of Ethics requirements. If any conflicts of interest are identified, then you will be required to liquidate those holdings immediately. In addition, dependent on your department and location of work certain employee accounts must be held with an approved broker (for example all, U.S. employee accounts). If this applies and your account(s) are not with an approved broker, you will be required to move your holdings to an approved broker.
Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. While some positions are available as fully remote, we've found that we're at our best when we're purposely together on a regular basis, typically three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
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