Principal Analyst, Falcon Complete (Remote, GBR)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
CrowdStrike is looking for highly motivated, self-driven, technical analysts dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. Our CrowdStrike virtual security operations center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers.
Am I a Principal Analyst in the Falcon Complete Team?

• Do you find yourself interested in putting your hands-on technical skills to the test in detecting, containing, and remediating incidents?
• Are you self-motivated and looking for an opportunity to rapidly accelerate your skills?
• Do you crave new and innovative work that actually matters to your customer?
• Do you have an Incident Response or Information Security background that you would like to apply in a new and challenging environment?
• Are you capable of leading technical teams and interacting well with customers?
• Do you love working around like-minded, smart people who you can coach and mentor?

What You'll Do:
In partnership with a Falcon Complete Fireteam Manager, a Principal is expected to:

• Provide technical leadership for a Fireteam consisting of Analysts.
• Coach and mentor through one-to-one sessions with the Analysts, supporting the Fireteam Manager in creating development plans and goals for the team.
• Conduct monitoring and perform in-depth analysis of security alerts, and execute on incident handling processes across Windows, Mac, and Linux platforms.
• Develop and improve processes for incident detection, triage, and the execution of countermeasures.
• Produce high-quality written and verbal communications, recommendations, and findings to leadership.
• Serve as the technical escalation point and lead for high severity incidents.
• Provide oversight and quality assurance for the Fireteam, including the delivery of constructive feedback to help with development and performance planning.
• Work with leadership to create and manage projects and activities that align with the Falcon Complete mission and goals.

Personal and Behavioral Characteristics:

• Be a strong advocate for Falcon Complete and act as a senior role model within the Fireteam and within Falcon Complete EMEA.
• Be flexible and adaptable in approach to be able to get the best out of each team member.
• Be open to feedback and display a commitment to personal development.
• Team-player and a commitment to work in line with our "one team, one fight" ethos.
• Ability to handle high pressure situations in a productive and professional manager.
• Ability to apply logical reasoning in order to make risk-based decisions.
• Open to new ideas and change to evolve and develop the team and the capability overall.
• Ability to multitask and prioritise own workload as well as that of others.

What You'll Need:
Successful candidates will have experience in one or more of the following areas:

• Incident Handling: experience conducting or managing incident response for organizations, as part of an internal team or managed service.
• Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise.
• Systems Administration: an understanding of system internals is required to understand how to implement and execute countermeasures and remediation.
• Network Forensic Analysis: knowledge of network protocols, network analysis tools, and ability to perform analysis of associated network logs.
• Malware Analysis: ability to perform static and dynamic malware analysis to understand the nature of malware
• Incident Remediation: strong understanding of targeted attacks and able to create customized tactical and strategic remediation plans for compromised organizations.
• Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations.
• Programming/Scripting: experience coding in Powershell, C, C#, VB, Python, Perl, Ruby on Rails, and.NET.

Additionally, all candidates must possess the following qualifications:

• 6+ years of relevant incident handling experience.
• Strong verbal, project management and communication skills.
• Strong experience with Mac OS, Windows, Linux and Container platforms.

Education:
BA or BS / MA or MS degree in Computer Science, Computer Engineering, Mathematics, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related field. Or suitable relevant work experience; a degree is not a mandatory requirement for this role.
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Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards with option to participate in ESPP in eligible countries
• Competitive vacation and flexible working arrangements
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Access to CrowdStrike University, LinkedIn Learning and Jhanna
• Offices with stocked kitchens when you need to fuel innovation and collaboration
• Birthday time-off in your local country
• Work with people who are passionate in our mission and Great Place to Work certified across the globe

CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.