Solutions Architect

Blink is a pioneering digital workplace platform that transforms intranets into dynamic, personalized employee experiences. We're at the forefront of workplace evolution, providing innovative solutions that connect entire workforces and deliver unprecedented insights into employee engagement and behaviour.

Role Overview

We are seeking an exceptional Solutions Architect to join our Solutions Consulting team. This role combines strategic technical expertise, project management, and customer-centric solution design. You'll be a critical bridge between our customers, customer facing teams, and our engineering organization, driving successful platform implementations and innovative solutions.

Key Responsibilities

• Serve as the primary technical lead from pre-sales through to implementation and beyond
• Scope and define technical solutions based on complex customer requirements
• Identify innovative solutions to emerging business challenges
• Deliver impactful technical presentations, documentation, tutorials and self-service resources to prospective and existing customers
• Respond to technical components of RFPs
• Plan, track, and oversee technical project timelines and specifications: conducting regular projects status meetings, managing risks and proactively addressing technical challenges
• Collaborate cross-functionally with Sales, Implementation, Customer Success, Support, Product and Engineering teams

• 5+ years of project management experience in B2B software implementation, Technology consulting or SaaS business environments
• Proven track record in customer-facing technical roles
  

Technical Expertise

• Deep understanding of:
• Enterprise application landscape
• Application and identity architecture
• Data relationships and dependencies
• SaaS protocols and integrations
• Network security protocols (OAuth, SAML, LDAP)

• Hands-on experience in one or preferably several of:
• Web development (JavaScript, HTML, frontend frameworks)
• Mobile development (iOS, Android)
• Backend development (Java, C#, Node.js, Python)
• IP-based real-time communications
• Knowledge of core application security principles
  

Educational Background

• Bachelor's degree in Engineering, Computer Science, MIS, or comparable field preferred
  

Our Ideal Candidate

• Exceptional communication and problem-solving abilities
• Resourceful and inquisitive learner
• High emotional intelligence
• Ability to rapidly understand and solve complex technical challenges, and explain complex technical concepts clearly
• Adaptable to fast-paced environments
• Solution-oriented mindset, with a focus on building scalable, long-term solutions

This is an impact-driven role with significant growth potential. You’ll have the opportunity to be part of something large-scale, and meaningful. Most importantly, you’ll be working in a company with a strong mission, collaborative and dynamic work environment and with a team that are ambitious and on a journey that many start-ups can only dream of!

We offer the chance to shape the future of workplace technology. 

Other benefits include:

• Competitive salary and generous equity allocations with significant upside potential

• 25 days annual leave per year, not including public holidays
• The equipment needed to do a great job
• Private Healthcare
• Cycle to Work scheme

• Social events (Company getaways, lunches, breakfasts, nights out)
• Convenient central London location

At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age or veteran status.