Presales/ Solution Engineer

Posted 12 Hours Ago
Be an Early Applicant
Saudi Arabia
Senior level
Information Technology • Consulting
The Role
In this role, the Solutions Engineer will engage with clients to analyze their business needs, conduct product demonstrations, customize presentations for specific requirements, and collaborate with sales and product development teams. The position involves maintaining strong client relationships and providing technical expertise throughout the presales process.
Summary Generated by Built In

About Mitsogo | Hexnode

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills. 

Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Overview:

As a Solutions Engineer—presales, you will collaborate with the sales and product development teams to shape the success of our product. You will be responsible for understanding customer needs, presenting product demonstrations, showcasing the value of our product, and supporting the sales cycle right through to closing. You will also be required to attend Customer on-site visits when required.

Responsibilities:

  • Engage with potential clients to understand their business requirements and challenges.
  • Conduct a thorough needs analysis to align our product with customer needs.
  • Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution.
  • Customize demonstrations to address specific customer requirements and pain points.
  • Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments.
  • Collaborate with the product development team to stay informed about the latest features and updates.
  • Work closely with the sales team to provide technical expertise during the sales process.
  • Collaborate with the marketing team to develop and enhance sales collateral and presentations.
  • Build and maintain strong relationships with key stakeholders, including IT decision-makers.
  • Address customer inquiries and concerns during the presales process.
  • Stay informed about industry trends, competitor products, and market demands.
  • Provide feedback to the product development team based on customer interactions.

Requirements:

  • Bachelor’s degree in a relevant technical field or equivalent work experience.
  • Must be fluent in Arabic language
  • Minimum 5+ years of professional regional experience in Pre-sales required.
  • Proven experience in presales, technical sales, or a similar customer-facing role within the SaaS industry.
  • Strong technical acumen and the ability to understand and articulate complex technical concepts.
  • Excellent communication and presentation skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Prior experience in the SaaS/unified endpoint management domain is a plus.
The Company
Chennai, Tamil Nadu
403 Employees
On-site Workplace
Year Founded: 2013

What We Do

Ever since its establishment almost a decade ago, Mitsogo has been rewriting the concept of Enterprise mobility. As a leading provider of Business Mobility and Enterprise Management solutions, we bring a fresh perspective on how businesses function along with a vision to empower the digital workplace. Our main goal is to provide world-class security for all your corporate endpoints with a touch of simplicity. Our flagship product, Hexnode, realizes this vision to define the phrase ‘device management simplified’.

With customers and partners from more than 100 countries, we have an active community that strives to meet our goals. Our dedicated team works together to build, transform, and reinvent technology to provide our customers with the best experience in the industry.

To learn more about Mitsogo, visit www.mitsogo.com

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