Presales/ Solution Engineer

Posted 17 Hours Ago
Be an Early Applicant
Jakarta, DKI Jakarta
Senior level
Information Technology • Consulting
The Role
The Solutions Engineer – PreSales will work closely with the sales and product development teams to understand customer needs, conduct product demonstrations, and support the sales cycle to closure. Responsibilities include needs analysis, custom demonstrations, technical integration understanding, and collaboration with stakeholders.
Summary Generated by Built In

Position : Solutions Engineer  - Presales


About the Job

As a Solutions Engineer – PreSales, you will be a key player in shaping the success of our product by collaborating with the sales and product development teams. You will be responsible for understanding customer needs, presenting product demonstrations, and showcasing the value of our product and supporting the sales cycle right through to closing.  You will also be required to attend Customer on-site visits when required.

Roles and Responsibilities

  • Engage with potential clients to understand their business requirements and challenges.
  • Conduct a thorough needs analysis to align our product with customer needs.
  • Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution.
  • Customize demonstrations to address specific customer requirements and pain points.
  • Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments.
  • Collaborate with the product development team to stay informed about the latest features and updates.
  • Work closely with the sales team to provide technical expertise during the sales process.
  • Collaborate with the marketing team to develop and enhance sales collateral and presentations.
  • Build and maintain strong relationships with key stakeholders, including IT decision-makers.
  • Address customer inquiries and concerns during the presales process.
  • Stay informed about industry trends, competitor products, and market demands.
  • Provide feedback to the product development team based on customer interactions.


Requirements

  • Bachelor’s degree in a relevant technical field or equivalent work experience.
  • Minimum 5+ years of professional Pre-sales experience required.
  • Proven experience in presales, technical sales, or a similar customer-facing role within the SaaS industry.
  • Strong technical acumen and the ability to understand and articulate complex technical concepts.
  • Excellent communication and presentation skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Prior experience in the SaaS/unified endpoint management domain is a plus.

Top Skills

SaaS
The Company
Chennai, Tamil Nadu
403 Employees
On-site Workplace
Year Founded: 2013

What We Do

Ever since its establishment almost a decade ago, Mitsogo has been rewriting the concept of Enterprise mobility. As a leading provider of Business Mobility and Enterprise Management solutions, we bring a fresh perspective on how businesses function along with a vision to empower the digital workplace. Our main goal is to provide world-class security for all your corporate endpoints with a touch of simplicity. Our flagship product, Hexnode, realizes this vision to define the phrase ‘device management simplified’.

With customers and partners from more than 100 countries, we have an active community that strives to meet our goals. Our dedicated team works together to build, transform, and reinvent technology to provide our customers with the best experience in the industry.

To learn more about Mitsogo, visit www.mitsogo.com

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