Pre-Suit Examiner

Job Summary
Manages a case load of pre-suit homeowner claims in a team environment. Ensures prompt, effective and courteous handling of all claims to policy holders and claimants with special emphasis on complying with appropriate guidelines.
Duties and Responsibilities

• Interview and correspond with policyholders, public adjusters, and attorneys
• Examine claim forms and records to determine coverage
• Responsible for all phases of property claims adjusting
• Review case reserves on all assigned claim files to cover probable costs
• Approve or deny adjuster and contractor estimates of damage and loss amounts
• Prepare written large loss reports of investigation, coverage, and damages within the CMS
• Negotiate and settle claims within authority
• Handle Appraisal and Alternative Dispute Resolution claims
• Investigate and pursue subrogation opportunities
• Work with attorneys to defend the company’s claim position
• Maintain accurate and complete files
• Other tasks and projects as may be assigned

Essential Functions

• Ability to effectively communicate verbally and in writing
• Ability to understand and interpret case files and litigation
• Ability to think critically, research, and evaluate coverage on assigned claims and determine appropriate settlement values
• Ability to manage internal Claims Systems and maintain data
• Ability to offer exceptional customer service

Qualifications

• Florida All Lines Adjuster License (520/620 License) required; reciprocal adjuster's licensure for applicable states required
• Associates Degree required; Bachelor’s Degree preferred. A combination of education and significant directly related experience may be considered in lieu of degree
• At least 2-5 years of experience processing personal and/or commercial property claims
• At least 1-3 years of experience handling, complex, and pre-suit claims
• Proficiency with Microsoft Office products
• Excellent communication skills, ability to work independently in a fast-paced environment, detail-oriented and exceptionally organized

Working Conditions
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to grasp, handle or feel; and reach with hands and arms
Compensation and Benefits
We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide: