Description
Our mission:
Cellebrite’s (Nasdaq: CLBT) mission is to enable its customers to protect and save lives, accelerate justice, and preserve privacy in communities worldwide. Cellebrite is a global leader in Digital Intelligence solutions for the public and private sectors, empowering organizations to master the complexities of legally sanctioned digital investigations by streamlining intelligence processes. Trusted by thousands of leading agencies and companies in more than 140 countries, Cellebrite’s Digital Intelligence platform and solutions transform how customers collect, review, analyze, and manage data in legally sanctioned investigations.
What is your mission?
As a Pre-Sales Solutions Engineer, you aim to lend your technical proficiency to the sales account team throughout the sales journey. This contribution is vital for amplifying growth and securing the successful introduction of Cellebrite’s comprehensive digital intelligence solutions to law enforcement agencies across the South American and Caribbean territories. This role will be based in Sao Paulo, Brazil, but demands extensive travel (50-70% of the time) and will directly report to the regional manager of Solutions Engineering for LATAM in the Americas region. To ensure success, seamless cooperation with the R&D, Product Business Management, Customer Success Management, Technical Customer Support, and Marketing teams is essential.
What you’ll love about your mission:
- Proactively determines current and prospective customer technology needs by fostering relationships with potential and existing clients, thereby gaining a deep understanding of their product requirements.
- Collaborate effectively with Account Executives to create and uphold account strategy plans, spotlighting newfound opportunities for expansion.
- Establish yourself as a dependable technical consultant for Cellebrite's clients by:
- Equip customers with a thorough understanding of Cellebrite's solutions portfolio and industry trends to propel their objectives.
- showcasing the technical benefits, cost-effectiveness, and operational enhancements of our solutions.
- Colleting feedback and effectively relaying it to the corresponding internal teams.
- Stay updated professionally and technically by attending educational workshops, reviewing professional literature, building personal networks, and engaging in professional groups.
- Document customer interactions and escalate issues as required.
- Organize and host discovery workshops with key strategic clients to identify workflow inefficiencies and amplify the value of our existing solutions. Deliver a tailored strategy to aid decision-making within these organizations.
- Represent the company at industry trade shows and conferences to promote the value of Cellebrite's newest solutions and technologies.
- Foster a collaborative environment by working in unison with your Solutions Engineering peers.
- Maintain competitive awareness and provide competitive differentiation during sales engagements
The superpowers we are looking for:
- Holds a bachelor’s degree or possesses equivalent practical experience.
- A minimum of four years in Customer Success, Solutions Engineering, or Public Safety leadership
- Prior experience in collaborating with or working in Law Enforcement, Federal or Military organizations is advantageous.
- Broad background in Information Technology - Familiarity with Windows/Linux environments, networking, SaaS, PaaS, IaaS, and storage systems
- Exceptional skills in public speaking and presentation
- Robust abilities in business analysis
- Proven leadership capabilities across various functions
Candidates from the South American and Caribbean areas will be considered, as this is the region you will be serving. Cellebrite is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Requirements
None
Personal Characteristics
None
Top Skills
What We Do
Cellebrite is the leader in digital intelligence and investigative analytics, partnering with public and private organizations to transform how they manage data in investigations to accelerate justice and ensure data security.
