PRE-SALES SOLUTIONS ENGINEER, AVIGILON ALTA SOLUTIONS

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewAt Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.
As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.
As a member of the Pre-Sales Solutions Engineering organization, the Pre-Sales Solutions Engineer will work closely with the International Sales Organization to develop and grow Motorola Solutions businesses.
The Pre-Sales Solutions Engineer is responsible for technical aspects of the sales process and works closely with the Sales Teams involved to develop and position solutions involving Video Security & Access control products, writing and answering specs for tenders, driving product tests in complex scenarios and organizing/delivering training to employees and partners.
During the needs analysis process, confirm that the products and solutions meet the prospect’s requirements and assist in technical qualifications. Throughout the proposal process, articulate the technology and demonstrate Motorola’s value proposition to both business and technical stakeholders. Position Motorola products relative to competition and formulate systems designs that comply with both technical and budgetary requirements.
At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
Job Description

This is a hybrid role that is both technical and sales-oriented and focuses on supporting the Avigilon Alta (Cloud-Based Access Control and Video) solutions. It also requires knowledge of the Avigilon Unity (On-Perm Access Control and Video) solutions to support opportunities where customers require both architectures.

Your key responsibilities will include (not limited to): 

• Have positive attitude and can properly manage time and tasks, even when under pressure or having short deadlines

• Support Sales teams in responding to RFPs, designs, specifications, and quotes

• Develop and maintain strong relationships with Sales teams, consultants, partners and end users

• Technical resource for end user webinars and presentations to help assist with closing deals

• Showcasing our product line to the VS&A partner channel and end users

• Tradeshow support and onsite customer visits

• Proof Of Concept design and remote / onsite commissioning support

• Internal technical sales support for the Avigilon Alta sales organization

• Be the product expert on Avigilon Alta hardware and software solutions

• Have strong knowledge on Avigilon Unity hardware and software solutions

• Effectively disseminate product knowledge by providing thorough training to field sales, pre-sales, consultants, partners and end users as required

• Help manage key accounts

• Help manage and develop certification training content

• Deliver certification training to sales and VS&A partner channel

• Collaborate with product support and engineering to help tackle complex customer issues

• Support Pre-Sales field escalations and manage to engage the required resources in Motorola to deliver a solution

• Support the Events Marketing team organizing field events, such as roadshows, trade shows, partners events, including in-house pre-setup of systems and shipping to the designated location. May require international traveling for setup and attending roadshows, trade shows, partners events

• Onsite activities including international traveling when required, such as site surveys, systems audits and commissioning

• Perform related duties as assigned

• Travel requirements up to 60% of the annual working schedule

Basic Requirements

• 3+ years’ experience in Pre-Sales Solutions Engineering or equivalent role for a technology company 

• Strong understanding of the access control, and video surveillance markets and solutions

• Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction

• Be capable of working as an individual contributor still part of a team to achieve corporate goals

• Strong verbal and written communication skills in English

• Strong presentation skills in-person or using remote teleconference tools

• Strong analytical and troubleshooting skills 

• Has a pleasant, friendly style of verbal and written communication 

• Cloud hosted video and access control solutions experience

• Advanced knowledge of networking principles and firewall communications

• Experience with computer hardware configuration and troubleshooting

• Driving License is required

PREFERENCE WILL BE GIVEN TO CANDIDATES WITH THE FOLLOWING SKILLS AND EXPERIENCE

• University degree or diploma in technology matters

• Prior experience in the security industry, including certifications in enterprise and/or cloud hosted video and/or access control solutions

• Experience with Cloud platforms such as AWS and GCP

• Microsoft, Cisco and/or any other relevant technical certifications

• Domain of other languages rather than English

#LI-LB1

#LI-Hybrid

Travel Requirements10-25%
Relocation ProvidedNone
Position TypeExperienced

Referral Payment PlanYes

CompanyMotorola Solutions Norway AS

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].