Global GTM Operations Team at TRACTIAN
At TRACTIAN the GTM Operations team is a global department that supports Tractian’s GTM teams across the US, Brazil, and Mexico. We are a foundational team that is building the systems and processes that support our GTM team and directly impact our customer experience.
What you'll do
As Tractian’s Pre-Sales Engineer, you will be part of the technical backbone of our sales team, responsible for building, managing, and optimizing product demos that showcase the real-world impact of our Industrial Copilot. You will work closely with Sales, Marketing, Product, and Customer Success to develop vertical specific, persona specific, and use-case specific demo experiences that drive revenue growth and delight customers.
Responsibilities
- Build and optimize demo assets that enable AEs and SEs to effectively showcase Tractian’s value proposition.
- Document and package demo assets—including scripts, presentations, recordings, datasets, and software configurations—for efficient reuse and scalability.
- Collaborate with Account Executives, Sales Engineers, and Product teams to ensure demos align with real-world customer challenges.
- Analyze customer usage patterns through product analytics and live conversations to refine demo strategies.
- Develop scripts, videos, and guides that standardize how Tractian is presented to prospects.
- Track demo utilization, effectiveness, and impact on deal conversion rates, using insights to refine and improve presentations.
- Troubleshoot and maintain demo environments to ensure performance and reliability for sales calls and key events.
- Work with Product and Engineering to integrate the latest features into demos and train sales teams on updates.
Requirements
- Bachelor’s degree in Engineering or a related technical field.
- Experience with ReactJS, NodeJS, TypeScript, and non-relational databases such as MongoDB and ScyllaDB.
- 2+ years of experience in Demo Engineering, Sales Engineering, or a related role.
- Proven ability to train and enable sales teams to deliver technical demos effectively.
- Expertise in developing structured, repeatable demo processes that scale across global teams.
- Comfortable working in a fast-paced, high-growth environment with cross-functional stakeholders.
- Strong alignment with Tractian’s mission and values.
Compensation
Competitive Salary
Premium Medical, Dental, and Vision Coverage
Paid Time Off (PTO): 15 Days
401(k) Retirement Plan
Language Learning Opportunities - Take advantage of optional, fully funded Portuguese or Spanish courses to enhance your skills and global reach.
Birthday Time Off - Celebrate your birthday with a paid day off during your birthday week.
Gympass Membership - Access a wide range of gyms and training programs.
Sports Incentive - Receive a monthly bonus when you regularly participate in physical activities.
Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world.
Top Skills
What We Do
Tractian is a machine intelligence company that offers industrial monitoring systems. Tractian builds streamlined hardware-software solutions to give maintenance technicians and industrial decision-makers comprehensive oversight of their operations. It is democratizing access to sophisticated real-time monitoring and asset operations tools.
Tractian's solutions are used in environments that address a combined total of 5% of global industrial output. The company’s broad market reach is evidenced in its customer base from various industries, such as John Deere, Procter & Gamble, Caterpillar, Goodyear, Carrier, Johnson Controls, and Bimbo, the owner of the brands Little Bites and Thomas Bagels. Tractian's customers see a 6-12x ROI with savings of $6,000 per monitored machine annually on average.
In a major milestone and a first for the industry, Tractian launched the AI-Assisted Maintenance category in the industrial sector. In this new paradigm, artificial intelligence identifies machine problems and suggests preventive actions to be taken, giving invaluable insight and support to maintenance professionals. It is important to highlight that the intent of Assisted Maintenance is firmly rooted in augmenting maintenance professionals to provide more assertive diagnosis with human-in-the-loop feedback.
Tractian's mission is to elevate this category of workers in a highly impactful way. The Assisted Maintenance category will provide unimaginable support for maintenance professionals. By combining shop floor expertise with our technology, maintainers will be able to anticipate and address issues with unprecedented accuracy and speed
