About Foxit
Foxit is a leading provider of innovative PDF solutions, empowering businesses and individuals with high-performance document productivity tools. Our mission is to revolutionize digital document workflows with smart, secure, and user-friendly PDF software solutions.
Position Overview
As a Post-Sale Solutions Engineer at Foxit PDF, you will be a key player in bridging technical implementation and customer success for our enterprise clients and channel partners. You will work closely with customer-facing and technical teams to ensure smooth deployment, adoption, and ongoing success of Foxit PDF solutions.
Key Responsibilities
Technical Support & Guidance: Collaborate with the Customer Success team to provide technical support, feature implementation, integration assistance, and troubleshooting for enterprise customers.
Customer Training: Deliver customized training sessions to enterprise clients' end users, helping them maximize Foxit PDF Editor functionality and best practices.
Pre-Sales Support for MSP/Channel Partners: Assist with technical demonstrations of Foxit solutions to support sales activities for Managed Service Providers (MSP) and Channel Partners.
Admin Console & SSO Configuration: Guide partners through the setup of the Foxit Admin Console and Single Sign-On (SSO) configuration to ensure a seamless experience.
Product Collaboration: Document technical requirements and feature requests from enterprise customers and collaborate with the product teams to drive solution development.
Technical Documentation: Create and maintain technical documentation for common implementation scenarios, ensuring clarity and accessibility for both internal and external users.
Qualifications & Skills
Proven experience in a technical solutions engineering, technical support, or implementation role
Strong understanding of PDF solutions, document management, or enterprise software deployment
Experience working with enterprise clients and channel partners in a post-sale capacity
Familiarity with Single Sign-On (SSO) authentication, enterprise software deployment, and admin console setup
Ability to conduct effective technical training sessions and demos
Strong problem-solving skills and ability to communicate complex technical concepts clearly
Excellent documentation skills and attention to detail
Comfortable working in a fast-paced, customer-centric environment
Why Join Foxit?
Be part of a rapidly growing and innovative company in the digital document industry
Collaborate with a dynamic, global team
Competitive salary and benefits package
Opportunities for professional growth and development
If you're passionate about bridging technical expertise with customer success and want to make an impact in the world of digital document solutions, we’d love to hear from you!
Top Skills
What We Do
Foxit is a leading software provider of fast, affordable and secure PDF solutions. Businesses and consumers increase productivity by using Foxit's cost effective products to securely work with PDF documents and forms. Foxit is the #1 pre-installed PDF software, shipped on one-third of all new Windows PCs, including those from HP®, Acer, and ASUS®.
Foxit's Software Development Kits (SDKs) help developers reduce costs and improve time to market by easily integrating industry leading PDF technology into application workflows. This technology shares the same underlying technology that powers Google's open-source PDFium project.
Winner of numerous awards, Foxit has over 650 million users and has sold to over 425,000 customers, ranging from SMBs to global enterprises, located in more than 200 countries. Since Foxit products are ISO 32000-1/PDF 1.7 standard compliant, they are compatible with your existing PDF documents and forms.
Foxit's Mission
Enabling people to create, collaborate, share, and use documents on any device.
Foxit's Vision
Foxit on every device.
To learn more about Foxit :
- Official Website: https://www.foxit.com
- Facebook: https://www.facebook.com/foxitsoftware
- Twitter: https://twitter.com/foxitsoftware
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