Post-Sales Principal Solution Consultant

Posted 21 Days Ago
Be an Early Applicant
Hiring Remotely in USA
Remote
170K-200K Annually
Senior level
Artificial Intelligence • Machine Learning • Software • Analytics
Our mission is to verify 100% of good identities in real-time and completely eliminate identity fraud on the internet.
The Role
The Post-Sales Senior Solution Consultant will enhance customer engagement by ensuring maximum value from Socure's solutions, focusing on relationship management, data analysis, strategy alignment, and adoption of next-gen models within key accounts to improve metrics like Net Dollar Retention and Net Promoter Score.
Summary Generated by Built In

Predictive analytics and machine learning power Socure’s groundbreaking technology and fuel our mission to verify 100% of good identities in real time and completely eliminate identity fraud on the internet.

Socure is the world leader in digital identity verification and fraud prevention. Our recent awards include Forbes 2022 America’s Best Startup Employers, The Forbes Cloud 100, The Deloitte Technology Fast 500, and Inc. 5000’s fastest growing companies.

Listen to why some of the world’s top technology investors see the enormous, transformative potential in Socure’s mission and products:

https://www.youtube.com/watch?v=ifM9_jPQCv8

What the role is:

Reporting to the Head of Solution Consulting, the Principal Solutions Consultant is the primary technical point-of-contact throughout the sales cycle and product implementation process. The Consultant will be the subject matter expert for all Socure products and will be responsible for understanding client needs and matching them to solutions using Socure's products. Consultants work collaboratively with various departments across the organization to support the sale of Socure's solutions. This individual will also be responsible for coordinating resources across several functional areas. In addition, the Consultant will work with other senior employees across the organization in ensuring our products are at the forefront of the industry.

What you'll do:

  • Collaborate with Sales Leadership in business development activities, including the presentation of products and solutions to prospective clients, the preparation of statements of work (SOWs) and pricing

  • Collaborate with Data Science on Proof-of-Concept (POCs) design and execution

  • Utilize industry and domain expertise to tailor strategies and recommendations for prospective clients

  • Work closely with Product Development to funnel concepts for product innovation and new generations to product managers

  • Drive thought leadership with Product Marketing for blogs, whitepapers, research briefs, webinars, and more

  • Serve as a means of translation between technical and non-technical audiences, both internally and externally

  • Lead meetings with project stakeholders to align resources and determine relative priority of projects to maximize business results

  • Serve as the day-to-day technical expert on external and internal projects and engagements related to sales engagements supporting both direct field sales and channel sales teams

  • Provide project leadership and mentor other team members

What you'll bring:

  • Bachelor's Degree in business administration, engineering, math, economics, statistics, computer science or other relevant field preferred

  • 12+ years of professional work experience working in professional services consultant, customer management, or sales engineering capacity

  • Demonstrated experience leading enterprise-level engagements dealing with analytics, technology, and/or enterprise software

  • Demonstrated ability to negotiate resources and priorities with multiple stakeholders in order to drive business results

  • Prior experience or knowledge of SaaS sales processes

  • Ability to synthesize complex statistical observations into clear results and concrete recommendations (both verbally and in writing)

  • Expertise in building and delivering presentations with clear, complete messages

  • Prior experience in the financial services or wireless industries

  • Prior experience conducting credit/fraud risk management analysis, threshold optimization, and swap sets

  • Prior experience working with document image capture or other OCR or CV tools

  • Prior domain expertise with FCRA, ECOA, GLBA, PATRIOT Act, BSA, and other banking regulations 

  • Strong technical depth (ex. ML/DS technologies, SDLCs, RESTful APIs, RDBMS, etc.)

  • Excited by the challenges of a fast-paced, mission-driven company set on disrupting the identity verification industry 

  • Comfort with up to 30% travel - this is a remote role, with travel as required 

Salary Disclosure:

Base Salary range: $170,000-200,000

This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job related factors. Socure's compensation and rewards package for full time roles includes a market competitive salary, equity,  comprehensive benefits, and, for applicable roles, commissions plans or an annual discretionary performance bonus. This position is eligible for a generous sales incentive bonus. 

Socure is all about encouraging people to push the boundaries of what’s possible through top-tier performance, innovation, ownership, and shared expertise.

We empower excellence by providing great perks and benefits to both our fully remote employees in North America and our hybrid teams in India.

To learn more, check out Socure’s Career Page: https://www.socure.com/company/careers

Socure is an equal opportunity employer and value diversity of all kinds at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how our work is changing the world, check out these articles and videos:

  • Socure is Forbes' 2022 Best Startup Employer: https://bit.ly/3fbNw8S

  • Socure Accelerates Onboarding for 50+ Crypto, Neobanks, and More: https://bit.ly/3dwN2K7

  • Socure's Impact on Financial Inclusion: https://www.youtube.com/watch?v=Y6nBc6s1wsU

  • Socure's Impact on Fraud Prevention: https://www.youtube.com/watch?v=M46UG8QyKe4

  • Archives & Press Releases: https://learn.socure.com/about/press-release

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Top Skills

Computer Vision
Fraud Risk Management
Machine Learning
Ocr
Predictive Analytics
Rdbms
Restful Apis
SaaS
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The Company
Chennai, Tamil Nadu
386 Employees
On-site Workplace
Year Founded: 2012

What We Do

Socure is the leading platform for digital identity trust. Its predictive analytics platform applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet to verify identities in real time. The company has more than 750 customers across the financial services, gaming, telecom, and e-commerce industries, including three of the top five banks, seven of the top 10 card issuers, three of the top MSBs, the top payroll provider, the top credit bureau, and over 100 of the largest and most successful FinTechs. Marquee customers include Chime, Varo Money, Public, Stash, and DraftKings.

Socure has received numerous industry awards and accolades, including being named to Forbes America’s Best Startup Employers 2021, being awarded Best New Technology Introduced over the Last 12 Months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked number 70 in Deloitte’s Technology Fast 500™, being listed as a Gartner Cool Vendor, being recognized by Forbes as one of the Top 25 Machine Learning Startups to Watch, being named to CB Insights: The FinTech 250, and being awarded Finovate’s Award for Best Use of AI/ML, to name a few.

Why Work With Us

Socure is a critical part of the infrastructure of the digital economy and what we do is critical to ensure the safety of anyone doing any sort of business on the internet. Because of our technology digital identity theft will be eradicated and more people will be included in the digital economy than ever before.

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