Policy Specialist

Index Exchange is seeking a Policy Specialist to support the company’s policy development and implementation needs.

About Index Exchange:

Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers.

We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large.

What’s it like to work at Index?

Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values and live them each day. They're‌ not just buzzwords.

We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.

Are you ready to join the programmatic evolution?

Reporting to the Manager, Policy, you’ll be an integral part of a global Policy team, developing and implementing policies for a company that has offices around the world. This role is for someone who is ambitious, eager to learn and is excited to help protect Index Exchange by developing thoughtful and thorough corporate policy. As the Policy Specialist, you’ll work closely with Index Exchange stakeholders across multiple disciplines and areas of the business.

Here's What We’re Looking For:

• Creative Problem Solver: Do you enjoy finding creative solutions? Are you effective at adapting to change?
• Communications Expert: How do you communicate in writing and orally? Are you a highly effective communicator that can synthesize complex ideas simply?
• Passion and Energy: Are you interested in creating policy for a progressive company developing and implementing cutting-edge technology?
• Team Player: How do you work with others? Can you build trust with your business partners in order to drive actions?
• Knowledge Hungry: Do you enjoy learning new concepts and ideas?  Are you motivated by clarifying the unknown?
• Independent: How do you deal with uncertainty at the workplace? Are you able to apply your project management skills to successfully guide projects to completion with little input or direction?
• Detail-Oriented: Do you pick up on minute details? Are you able to quickly review documents and find every little issue?

Here’s What You’ll be Doing:

• Research, analyze, develop and deliver corporate policy and compliance projects for Index Exchange, to ensure the company operates effectively, efficiently and is protected from risk. Work will be completed in support of the Manager, Policy or independently as assigned by the Manager, Policy. Delivery areas include commercial, operational, human resources, engineering, and other areas of the business.
• Develop content for internal and external communications, infographics, handouts, newsletters, presentation slides, and conference materials.      
• Maintain and build relationships with Index Exchange stakeholders across the company. Work with stakeholder teams to determine the goals and objectives of policies, provide input on draft policies, gather research, implement completed policies and deliver training.                                               
• Conduct research and review applicable laws, regulations and industry best practices, as necessary, to inform company policies.
• Revise and update policies and procedures regularly to ensure they are up to date, readily available, and the subject matter remains accurate.
• Maintain policies and procedures in a centralized database and track all changes and revisions to all policy documents. Update and organize online policies and procedures on the company’s intranet website.
• Develop training and related materials, and support training delivery to ensure that employees understand all policy and procedures.
• Perform other duties as assigned.

Here's What You Have:

• Bachelor’s degree in a related field;
• Minimum 3 years of experience in a related field;
• Comfort with ambiguity and a fast-paced environment;
• A self-starter attitude and an ability to work independently with minimal supervision;
• Excellent written and verbal communication skills with the ability to work with multiple cross-functional business partners;
• Savvy ability to adapt policy and compliance needs to a dynamic corporate tech environment;
• Organizational and analytical skills demonstrated through critical thinking, strict attention to detail, resourcefulness, adaptability and commitment to problem-solving;
• Creativity that you apply to writing, presentations, problem-solving and other work products;
• High proficiency in time management, planning and prioritization; ability to manage changing priorities;
• A strong interest in advertising technology and corporate policy; and
• A positive attitude and strong interpersonal skills.

Why You’ll Love Working Here:

• Comprehensive health, dental, and vision plans for you and your dependents  
• Paid time off, health days, and personal obligation days plus flexible work schedules  
• Competitive retirement matching plans  
• Equity packages  
• Generous parental leave available to birthing, non-birthing, and adoptive parents  
• Annual well-being allowance plus fitness discounts and group wellness activities    
• Commuter benefits and discounts, where available  
• Employee assistance program  
• Mental health first aid program that provides an in-the-moment point of contact and reassurance  
• One day of volunteer time off per year and a donation-matching program  
• Bi-weekly town halls and regular community-led team events  
• Multiple resources and programming to support continuous learning
• A workplace that supports a diverse, equitable, and inclusive environment – learn more here 

Notification

Index Exchange is aware that there have been recent scams directed toward candidates regarding job interviews and offers.

Please be vigilant and do not accept interview requests, job offers, or other hiring-related documents from anyone other than our dedicated recruitment team, from the domain of @indexexchange.com. Our interview process consists of several steps, including phone screens and video interviews. We do not conduct interviews via an email questionnaire or request money at any point in the process.

We remain dedicated to resolving this matter and we appreciate your support.

Equal employment opportunity

At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.

Accessibility for applicants with disabilities

Index Exchange welcomes and encourages individuals with disabilities to apply to work with us. 

If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.

Index Everywhere, Index Anywhere

Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.

#LI-ONSITE

#LI-AS1